Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“This is my second year with Dial Direct and only went up a very small amount each month. It is the only company that send a text thanking you for the payment each time. Would certainly recommend them.”

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Posted 3 years ago

“NOT really happy but acceptable as your renewal price was competitive. Everyone these days has an excuse for raising their prices and have us over a barrel. Will prices, including car insurance ever go down !”

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Posted 3 years ago

“Very good prices and very helpful staff so easy to change my car”

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Posted 3 years ago

“Good price,always keep you informed”

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Posted 3 years ago

“Quick and easy service from start to finish.”

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Posted 3 years ago

“Dial Direct have been the most value for money for Insurance as l have used several over the past 40 years. Very happy with my quotes”

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Posted 3 years ago

“DD charged me less when I moved house, which is unusual, charged me only a small amount to renew my car insurance yearly and its been so easy.”

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Posted 3 years ago

“Good price and always keep you updated”

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Posted 3 years ago

“I found dial direct friendly helpful and price was good to would recommend them”

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Posted 3 years ago

“This is my third year so that speaks for it self I am happy with the helpful service hope prices are kept down next year to give me a forth year with dialdirect”

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Posted 3 years ago

“Always helpful friendly agents to make sure you have everything you need 10/10”

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Posted 3 years ago

“Price was very expensive”

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Posted 3 years ago

“Easy website to use and purchase appropriate cover, we broke down recently, the response was excellent, and customer care very good too.”

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Posted 3 years ago

“Always helpful on line and phone it would be great if it was cheaper but no more expensive than others.”

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Posted 3 years ago

“Was confident to continue my insurance with yourselves”

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Posted 3 years ago

“Customer service was excellent, unfortunately let down be the RAC. Paid £176 to get car towed home, they sent the wrong vehicle to tow car back. Still no idea when another truck will arrive. They were going to phone/text with ETA. Still waiting 🤷‍♀️”

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Posted 3 years ago

“Quick simple and effective. My renewals are always competitive unlike other companies that try to load your policy and hope you won't shop around. These guys just give the best deal going so makes renewing a doddle”

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Posted 3 years ago

“easy to renew, piece of cake”

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Posted 3 years ago

“Luckily I ve not needed to make a claim, but I was impressed when my renewal quote arrived and it was less than any other quotes I found on famous websites. Often companies increase their prices when you are already with them, but this was excellent.”

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Posted 3 years ago

“Always an easy process to renew my policy each year.”

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Posted 3 years ago

Dial Direct is rated 4.4 based on 3,660 reviews