Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,180 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The biggest thing is the price you have given me on my cars, The service is good.i would recommend Dial Direct .”

Helpful Report

Posted 2 years ago

“Great service at a great price”

Helpful Report

Posted 2 years ago

“Gave me a fair price for my car insurance, and answered my questions well.”

Helpful Report

Posted 2 years ago

“I find this company very helpful and accommodating.”

Helpful Report

Posted 2 years ago

“No problems”

Helpful Report

Posted 2 years ago

“great service and quote,”

Helpful Report

Posted 2 years ago

“Easy access and quick response to calls, informative and helpful.”

Helpful Report

Posted 2 years ago

“Never had any problems”

Helpful Report

Posted 2 years ago

“Good pricing; easy to deal with any issues quickly; everything online so accessible whenever you need it.”

Helpful Report

Posted 2 years ago

“Sensible pricing, pleasant service. Hopefully I will never need to make a claim but should that arise hopefully the level of service will be the same.”

Helpful Report

Posted 2 years ago

“Easy to renew, monthly text reassure payment is made.Very good price.”

Helpful Report

Posted 2 years ago

“Easy to renew. Not a massive change in my yearly policy. Very satisfied”

Helpful Report

Posted 2 years ago

“Great company good to do business with easy to renew policies good price I recommend this company”

Helpful Report

Posted 2 years ago

“Very pleased with quote nice to see at last that loyalty is being rewarded.”

Helpful Report

Posted 2 years ago

“Quick easy great price couldn't be more pleased thankyou”

Helpful Report

Posted 2 years ago

“Quotes are quick, staff are helpful. Haven't needed to make a claim but I've found it easy to discuss a possible policy change. Process easy and competitive”

Helpful Report

Posted 2 years ago

“Simple, straightforward insurance, makes life a lot easier”

Helpful Report

Posted 2 years ago

“all renewal conducted online, timely renewal reminder, competitive renewal quote, all necessary documentation available.all in all satisfactory and pain free.”

Helpful Report

Posted 2 years ago

“I haven’t had to claim on my insurance, but the first year’s price was quite competitive. It auto-renewed with a 10-15% increase which I was too busy to catch. And by paying monthly, the company unexpectedly gave me hard credit checks which worried me when applying for a new mortgage.”

Helpful Report

Posted 2 years ago

“An excellent price, chat with agent was clear and simple when renewing my motor insurance, I would definately recommend.”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.3 based on 3,180 reviews