Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and a very good price”

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Posted 3 years ago

“Competitive premium cost that increased only slightly on invite to renewal. Includes breakdown cover and protected no claims. Good value”

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Posted 3 years ago

“Great service and very helpful”

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Posted 3 years ago

“This is my second year with Dial Direct for my home Insurance,very happy with the service and the premium only went up a small amount this year. So very satisfied so far.”

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Posted 3 years ago

“Quick and easy and best price”

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Posted 3 years ago

“Thanks for your help I am happy with the Insurance that you provide thanks again”

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Posted 3 years ago

““ Competitive prices and easy to deal with””

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Posted 3 years ago

“Received my renewal quote in plenty of time to peruse and consider. The renewal price was very competitive and after looking around I swa no reason to move my cover elsewhere. Informed Dial Direct of my decision and from then on evrything went very smoothly. I am more than pleased with their service and hope to be with them for many years to come, thank you”

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Posted 3 years ago

“Easy to deal with & good prices.”

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Posted 3 years ago

“Very good value for money again. Covered all my needs. Everything was easy to do which meant no stress.”

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Posted 3 years ago

“I have been with Dial Direct for a couple of years and have been pleased and impressed with the service that I have experienced. The renewal process was speedy and efficient and the cost very pleasing. Staff are friendly and knowledgeable and the website easy to use. I have no hesitation in recommending Dial Direct to future customers.”

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Posted 3 years ago

“My insurance has shot up from £258 last year to nearly My insurance has rocketed from £258 last year to nearly £700 this year, simply because I have changed my car. Just about everything is the same except that the car is a Seat and a year or two younger. This is a disgrace and I should like you to remind me of the charges for cancelling my policy as I have several far cheaper quotes.”

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Posted 3 years ago

“It’s cheaper for me”

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Posted 3 years ago

“This is our second year with Dial Direct and very happy with the service. The renewal process was effortless and the price was unmatchable! They were easy to contact and answered satisfactorily the few questions I had with ease. No need to look elsewhere.”

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Posted 3 years ago

“Have been with them for 7 years , lovely to deal with, very competitive prices and would and do recommend them.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Dial direct are easy to contact and are happy to resolve any query. They are a competitive company which strive to take the stress away by explaining what is covered in your policy. Covered again for the second year as my policy only went up a little.”

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Posted 3 years ago

“Found them on a comparison site 2 years ago. Really happy with the price and service. I would recommend them to anyone.”

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Posted 3 years ago

“The service I received was First-class and the price only went up a couple of quid so I decided to stay with them for a third year,thank you”

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Posted 3 years ago

“This is my second year i am very pleased with the price,my only gripe is myself and my daughter can’t get into the self service center she wanted to print my policy of for me but it wouldn’t let us past logging in page ,luckily I have still got my last years copy because I didn’t make any changes.Also it took ages to find a phone number to ring so gave up.I am nearly 80not very savvy with computer so I do like paper copies.Other than that I am pleased with them”

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Posted 3 years ago

Dial Direct is rated 4.4 based on 3,660 reviews