Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,331 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Consistently competitive. Retained my business for past 3 years. Never was able to stay with the same car insurance for more than a year in the past. Staff have always been very polite and helpful.”

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Posted 2 years ago

“Happy with all aspects of your time and consideration”

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Posted 2 years ago

“Used this company before, had no personal contact with them, but web site very easy to use. Prices very reasonable compared to other even with my medical issues.”

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Posted 2 years ago

“Quick and easy to deal with”

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Posted 2 years ago

“Very. Good service.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Every Thing With Dial Direct Is So Easy Best Insurance Company I Have Ever Used ,Any Questions Or Queries They Are On It In A Flash If You Are Looking For Good Quality Insurance At A Reasonable Price Look No Further. R Evatt Coventry.”

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Posted 2 years ago

“Always had excellent and quick service”

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Posted 2 years ago

“Very helpful and pleasant to talk to helpful staff wen i was struggling to understand what was going on sent me a copy of all paperwork mand checked to see if i received it x”

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Posted 2 years ago

“Very competitive price and benefits, can recommend looking at this company for your next quote”

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Posted 2 years ago

“Thus far have found Dial Direct easy to deal with, quick response to queries and fair pricing. The on-line service has proved very convenient.”

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Posted 2 years ago

“Good policy that meets my needs at a sensible and competitive price.”

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Posted 2 years ago

“Dial direct are a good company as my car insurance was reduced after giving feedback due to my original quote being a lot more expensive. Thanks again for a great insurance price. Mr Price.”

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Posted 2 years ago

“Absolutely fantastic”

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Posted 2 years ago

“I was happy they brought my premium down I’ve never had an accident in 45years so I feel I should be rewarded with lower premiums. Every year it goes up . So take heed dial direct . Thanks”

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Posted 2 years ago

“My experience using Dial Direct was first class. I shall be using their services again. Highly recommend!”

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Posted 2 years ago

“So Far good to deal with no issues .”

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Posted 2 years ago

“Return customer for years making easy to renew”

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Posted 2 years ago

“Appears good value car insurance, had no problems with the online forms, have not had to make a claim as yet and hopefully will not have too, however as of today quite satisfied with the service.”

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Posted 2 years ago

“Good to deal with everything seems to go smoothly”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,331 reviews