Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful customer service and I was happy to proceed for yet another year.”

Helpful Report

Posted 2 years ago

“The service received from Dial Direct has always been excellent. For the first time in 3 years my premium went up by quite a bit but on checking with other suppliers it was still really good value and cover was including breakdown which others do not provide. I have recommended a friend to this company and he was very pleased with insurance offer which was a lot cheaper than his previous supplier with much better cover. I am really happy with the service that Dial Direct provides.”

Helpful Report

Posted 2 years ago

“Always been a good company, prices getting a bit high but found them competitive with other companies”

Helpful Report

Posted 2 years ago

“Happy with the cost and cover”

Helpful Report

Posted 2 years ago

“Easy to talk to. They listen and I renewed with no problem.”

Helpful Report

Posted 2 years ago

“very competitive prices and good customer service.”

Helpful Report

Posted 2 years ago

“Easy renewal.”

Helpful Report

Posted 2 years ago

“The Renewal Process was straight forward and their renewal price could not be beaten on any of the price comparison websites”

Helpful Report

Posted 2 years ago

“No hassle to renew, but will be looking around next year at prices”

Helpful Report

Posted 2 years ago

“helpful, rates reasonable, my insurance went down last renewable.”

Helpful Report

Posted 2 years ago

“Broke down phoned to report was helped out with no fuss, as I had with previous company. They even knew where I was without me having to say. They get my vote for sure.”

Helpful Report

Posted 2 years ago

“Small increase to my premium but that's always to be expected unfortunately but hardly worth shopping around. The "paperwork" was pretty straightforward and not too full of jargon so I was happy to renew.”

Helpful Report

Posted 2 years ago

“After receiving renewal email which showed my car insurance had risen by £30 I checked on comparison sites and Dial Direct quote was still cheaper by a small amount so renewed for 3rd year. Easy to sort as long as you're savvy with On line accounts. Just printed the pages I needed.”

Helpful Report

Posted 2 years ago

“Sorted out my insurance out and keep my on road bysorting it out”

Helpful Report

Posted 2 years ago

“Great firm. Absolutely no problems.”

Helpful Report

Posted 2 years ago

“Good service”

Helpful Report

Posted 2 years ago

“you keep me imformed about my insurance”

Helpful Report

Posted 2 years ago

“I can not fault dial direct, low cost and very good renew price, no hassle at all”

Helpful Report

Posted 2 years ago

“Straightforward to renew and relatively good on price. Communication very good throughout.”

Helpful Report

Posted 2 years ago

“No issues from start to finish. Clear and concise in every aspect”

Helpful Report

Posted 2 years ago

Dial Direct is rated 4.4 based on 3,660 reviews