Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Renewal arrived slight increase on 2022 but still half the price of others All done online no problems”

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Posted 2 years ago

“Simple to continue for another year, just let Dial Direct do it for you. This was acceptable as DD had offered a new competitive price”

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Posted 2 years ago

“Dial Direct offered me (an existing customer) a very competitive renewal price in comparison to alternatives i was finding.”

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Posted 2 years ago

“Excellent customer service and price. Easily approachable and they care for the customer.”

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Posted 2 years ago

“Swift and efficient service, easy to set up and renew. I've used for the last 2 years and although I haven't needed to use the claims section I have no concerns.”

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Posted 2 years ago

“Used Dial Direct for 2 years running. Found it easy to complete the transaction, quick and efficient. Can't fault it from start to finish.”

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Posted 2 years ago

“Customer service was absolutely excellent Very kind and helpful staff”

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Posted 2 years ago

“Straightforward and efficient renewal process”

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Posted 2 years ago

“Excellent service and very good prices. Not had to make any claims so far but very happy with the service.”

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Posted 2 years ago

“Great company great quote for my car and for the first time in how long my premium went down I wont be moving keep up the great work”

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Posted 2 years ago

“price good easy to arrange have not needed to make a claim yet so far very good.”

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Posted 2 years ago

“Quick and competitive”

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Posted 2 years ago

“Very happy”

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Posted 2 years ago

“So quick and easy”

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Posted 2 years ago

“No fuss easy to set up no problems”

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Posted 2 years ago

“Very happy with things so far, price is very competitive.”

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Posted 2 years ago

“All v efficient”

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Posted 2 years ago

“Very helpful, did not increase My Insurance this year . Very happy with their service .”

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Posted 2 years ago

“More than happy to stay with your company, friendly service and advice, and not forgetting the price I was quoted for my second year car insurance, very well pleased.”

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Posted 2 years ago

“I have been with Dial Direct for many years and they have always been very helpful in securing me the best possible price. They offer a friendly professional service and are always ready to help. You can feel the smile over the phone.”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,169 reviews