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Dial Direct Reviews

4.4 Rating 3,660 Reviews
85 %
of reviewers recommend Dial Direct
Company Reviews Questions Metrics
4.4
Based on 3,660 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Martin
Verified Buyer
“was given no support following accident which was not my fault. quadrupled monthly premiums following accident for duration of policy. absolutely gutted. nothing i can do”
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(Car Insurance) - Posted 11 years ago
Alan
Verified Buyer
“I had initial problems with registering & getting documents from Dial Direct, but via a couple of t/calls this was sorted out relatively easily. I expect some of this related to me being a new customer. I have used the Dial Direct breakdown service twice (RAC) & was happy with their assistance & advice.”
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(Car Insurance) - Posted 11 years ago
Janet
Verified Buyer
“They were very reasonable until i dared to move house .Then they charged me £40 for basically changing the adress on a computer because that was all they changed .Then sent me a letter to say it was because i missed a payment which was nonsense and that was why i had to pay .Untrue needless too say i will be looking again when the year is up.”
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(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“Lots of unbelievably pointless questions but the claim did go through smoothly.”
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(Car Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“i will not be purchasing another policy from you...thank you and goodbye?.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Dial Direct is rated 4.4 based on 3,660 reviews
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