Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was told on the phone that you would send a copy of my insurance papers but this didn’t happen”

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Posted 5 months ago

“Price of my insurance jumped £100 even though I have not had a single claim, I have maintained a low mileage, no penalties, neither for speeding nor parking. Desperately disappointed.”

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Posted 5 months ago

“Very happy. Good price. Major positive is you can talk to someone easily”

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Posted 5 months ago

“I could not believe how easy it was to return my item. Just handed it over the counter at a Post Office with the refund paper and all done. I do not have a smart phone but they did it and stuck it on the box. All done in seconds.”

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Posted 5 months ago

“Quickness to get insured”

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Posted 5 months ago

“Just good customer service at a good price”

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Posted 5 months ago

“Cheap car ins with all that is needed, so a happy car owner.”

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Posted 5 months ago

“Great,straight forward service, great renewal price, been with dial direct for a few years now,no need to go anywhere else”

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Posted 5 months ago

“Very good company simple to set up”

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Posted 5 months ago

“I renewed with dial direct because of their competitive pricing and the added benefit of having RAC membership as part of the fully comprehensive policy.”

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Posted 5 months ago

“This year’s quote was quite satisfactory, as I have not needed to make any kind of claim I can’t really say anything more.”

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Posted 5 months ago

“A company that is so easy to deal with and very reasonably priced I think this is my 4th year with them and see no reason to change although every year I do check others. I do insurance for both me and my wife always good pricing”

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Posted 5 months ago

“The dealings I had fof my van renewal , I have to say was first class , I wish I coullc remember his name , Hd was excellent in guiding and assisting me through the procedure ✔️. Thank you”

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Posted 5 months ago

“Good service good reduced price for my second year when everyone else is increasing their prices . Well done”

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Posted 5 months ago

“Price good, easy to work”

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Posted 5 months ago

“Been a client for awhile now. Just saying when I find a company that always delivers on service, customer care and last thing price I don’t go looking elsewhere. Highly recommended.”

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Posted 5 months ago

“No problems when contacting or renewing policy. Very quick response.”

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Posted 5 months ago

“Renewal sent out in time for you to review change or move to another insurer. The information is clearly set out for your renewal. I do not see the point in changing insurers if your renewal is satisfactory. Even slightly cheaper that the year before. Many thanks”

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Posted 5 months ago

“Excellent company very good price and easy to sort out. Very good customer service.”

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Posted 5 months ago

“Great price great service why go any where else”

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Posted 5 months ago

Dial Direct is rated 4.4 based on 3,631 reviews