Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I was initially astounded at the rise in costs compared to the previous year, after further discussion I got my car insurance at a very acceptable price in comparison to other insurers. Customer Service were professional and decisive.”

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Posted 2 years ago

“As car insurance prices have risen quite steeply this year, I was pleased that my quote from Dial Direct was the lowest.”

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Posted 2 years ago

“Good compressive policy but price increased from £170 to £330 in one year”

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Posted 2 years ago

“Just to let you know that though bit expensive on that occasion I had less paying monthly than I am paying now And I was rung to renew with you I could have save a £ 100 on that Was not happy at that moment”

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Posted 2 years ago

“Telephone assistance very helpful.”

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Posted 2 years ago

“Very helpful over phone as I am not very good with technology. All paperwork sent by post. Very good service”

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Posted 2 years ago

“Really easy to renew my car insurance on line & with a very competetive price.”

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Posted 2 years ago

“For me, a first time customer, the price/cover was right. I have yet to test the service with a claim of any kind. We shall see. I would prefer an on-line renewal system as the long distance 'phone line is difficult+”

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Posted 2 years ago

“A long time customer , they are competitive with there prices so I stuck with them .”

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Posted 2 years ago

“Competitive price for car insurance. Have been a customer for several years and always found any query/ problem has been dealt with promptly.”

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Posted 2 years ago

“I was very pleased with the way my request for assistance was handled after my battery ran flat on my drive and thank you very much.”

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Posted 2 years ago

“I have recently had to sort out the car insurance and I found this company make it very simple I gave 4 stars not 5 as I can’t score fairly as I have never claimed before”

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Posted 2 years ago

“Happy with 2nd Yr quote hopefully 3yr quote will be similar”

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Posted 2 years ago

“Renewal online very easy. Competitive price.”

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Posted 2 years ago

“On the ball with tenewal quote.”

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Posted 2 years ago

“Yes my quote for my car and vans are ok but to add my son who is only 19 to my insurance the prise was horrendous how do young drivers surpose to afford there insurance 5000 to 6000 thousand a year”

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Posted 2 years ago

“Happy customer”

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Posted 2 years ago

“The system is user friendly and efficient and they provide competitive proces”

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Posted 2 years ago

“Renewed without any problems, but why does it take so long for the details of your insurance to be added to the MID.”

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Posted 2 years ago

“Happy with service disappointed with price increase”

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Posted 2 years ago

Dial Direct is rated 4.3 based on 3,583 reviews