Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,336 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,336 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You asked me to leave a review!!!! For what???? In your mail you didn’t say what needed to be reviewed. ???!!!”

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Posted 3 years ago

“Good service ,fair price and not put up the premiums when renewing”

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Posted 3 years ago

“very helpful”

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Posted 3 years ago

“Easy to deal with, straightforward, just what you require. Happy with my dealings with this company”

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Posted 3 years ago

“Very easy car insurance renewal at an affordable cost. So easy! Thank you!”

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Posted 3 years ago

“They were very efficient and everything was explained properly”

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Posted 3 years ago

“Been with dial a few years . Paying less now than last year. I find they talk like normal people and get you the best deal they can . Easy to talk to all round best out”

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Posted 3 years ago

“Excellent Customer Service and it was good to see that my Renewal Premium was cheaper than last year's!”

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Posted 3 years ago

“Great service and easy to use highly recommended”

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Posted 3 years ago

“Always being helpful whatever the query.”

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Posted 3 years ago

“great service no problem”

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Posted 3 years ago

“Competitive price and straightforward to renew. Staff friendly and helpful.”

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Posted 3 years ago

“Honest reliable service Great company to use”

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Posted 3 years ago

“I paid more for my car insurance this year…. Ive never made a claim ever Im reading the reviews and have seen people are paying less this year.”

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Posted 3 years ago

“Cheaper renewal than last year so very pleased about that. Always happy to help when I phone and easy to understand.”

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Posted 3 years ago

“Not the cheapest but very helpful staff”

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Posted 3 years ago

“Simple easy process - can’t fault it!!”

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Posted 3 years ago

“Really good service. Easy to understand details of cover, and access documents on the phone.”

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Posted 3 years ago

“Offered a renewal price less than last year. Excellent!”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,336 reviews