Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,661 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,661 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately we had a fire about 3 years ago claim was handled well . Since then continued to insure with dial direct, fairly priced insurance easy renewal and peace of mind . One thing less to worry about.”

Helpful Report

Posted 3 years ago

“Excellent cover for a competitive price.”

Helpful Report

Posted 3 years ago

“This is the second year with dial direct I am very pleased with the service that I received from them”

Helpful Report

Posted 3 years ago

“My second year with Dial Direct had excellent service from them , I did query my renewal price , but was dealt with very promptly , I believe in staying with the same company so long as they loyal to you , hence my 2nd year with them”

Helpful Report

Posted 3 years ago

“Straightforward, no nonsense service. 🤗”

Helpful Report

Posted 3 years ago

“Great cover and communication. My premium goes DOWN every year! :)”

Helpful Report

Posted 3 years ago

“Very helpful”

Helpful Report

Posted 3 years ago

“Good service ,helpful staff. Reasonable price.j”

Helpful Report

Posted 3 years ago

“Very good service and very good value”

Helpful Report

Posted 3 years ago

“Good price easy to setup”

Helpful Report

Posted 3 years ago

“Good rates … easy process”

Helpful Report

Posted 3 years ago

“easy to renew if you have to claim you get one person to deal with so the claim is sorted Quickley can not fault”

Helpful Report

Posted 3 years ago

“Excellent service, and very competitive, wouldn’t go anywhere else. Highly recommended. Keep up the good work.”

Helpful Report

Posted 3 years ago

“Excellent customer service the young lady I spoke to was extremely informative very friendly and even saved me money, very impressed.”

Helpful Report

Posted 3 years ago

“Competitive , quick and easy to deal with . Big Plus point don’t have to hang onto phone for hours waiting for somebody to answer”

Helpful Report

Posted 3 years ago

“No massive increase in price after first year, Churchill insurance gave me a good price for first year, then tripled price second year, refused to adjust so went with dial direct, very good price and a good price for second year too.”

Helpful Report

Posted 3 years ago

“I have always had no problem dealing with this company”

Helpful Report

Posted 3 years ago

“You have always been helpful and easy to deal with so will continue to use your services with a car and truck thanks for making it straight forward and easy to do”

Helpful Report

Posted 3 years ago

“Great service and communication”

Helpful Report

Posted 3 years ago

“I have recommended this company to all my friends and family as I think the service you get a 2nd to none pricewise I could not be happier”

Helpful Report

Posted 3 years ago

Dial Direct is rated 4.4 based on 3,661 reviews