Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,331 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My renewal policy offer was considerably lower than last year with other companies you normally have to switch to get a better deal were direct line was excellent. Also the service is excellent 10 out of 10 Thank you Best regards Steve”

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Posted 3 years ago

“I am very pleased to work with you.”

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Posted 3 years ago

“Very easy to set up the insurance cover, and happy to renew at a competitive cost”

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Posted 3 years ago

“Excellent service. Easy to use.Most competitive prices.I am really satisfied with this company and would recommend.”

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Posted 3 years ago

“I never normally stay with the same car insurance company, I tend to shop around every year to find the best deal. I was totally surprised that the renewal quote was around £50 cheaper than the previous year and beat all comparison websites, here’s hoping to next year.”

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Posted 3 years ago

“Competitive prices and easy to navigate Web site.”

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Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

“Very competitive price and excellent custumer service.”

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Posted 3 years ago

“I have been with you for many years and have always been pleased with your customer service department especially when I fill have got a good price for my car insurance.[Well done].”

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Posted 3 years ago

“Easy on line service, with good customer support. Fair pricing structure with simple renewal process made the transaction very easy.”

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Posted 3 years ago

“Great rates and ready accessible either via phone or on line. Would recommend to anyone”

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Posted 3 years ago

“this is my second years with this company taking on my car insurance they were the cheapest out there for me very pleased also very easy to access the website”

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Posted 3 years ago

“Very Happy with my renewal price, no fuss all straightforward. Perfect.”

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Posted 3 years ago

“Very good been with for the third year and you are the cheapest so far”

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Posted 3 years ago

“Very good been with for the third year and you are the cheapest so far”

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Posted 3 years ago

“Love you guys , brilliant service Many thxs”

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Posted 3 years ago

“Easy to deal with & competitively priced insurers.”

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Posted 3 years ago

“Very helpful and managed to reduce my bill”

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Posted 3 years ago

“I’ve been with Dial direct number of years good price on insurance only one problem when you need windscreen cover the pain trying to get a date from the windscreen company only give you a date at 4 o’clock the day before when you’re self-employed that’s not good overall would recommend Dial direct.”

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Posted 3 years ago

“To begin with my policy for 2022 was lower than my 2021 one which is allways good if you can save money,second there's always someone who can answer any question about your policy and lastly they give you a choice to check on other prices from other insurance companies before renewing”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,331 reviews