Dial Direct Reviews

Name: Dial Direct
Rating: 4.32

4.3 Rating 3,169 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,169 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple renewal, good value, price competitive to last year.”

Helpful Report

Posted 3 years ago

“Dial Direct has over the years I have been with them have shown to be very helpful should you have to make a claim. I was in the unfortunate position of having to make a claim two years running. Dial Direct soon had my claim settled with no problems whatsoever.”

Helpful Report

Posted 3 years ago

“Haven’t had to deal with customer service, just bought cover online last year and renewed as the price is good for the cover provided.”

Helpful Report

Posted 3 years ago

“Everything done for you with renewal of policy, very competitive price. Dealt with this company for a number of years and see no reason to change”

Helpful Report

Posted 3 years ago

“Professor first class service from the team. Very reasonable car insurance prices, this is my 2 nd year with Dial Direct and would definitely recommend them .”

Helpful Report

Posted 3 years ago

“Really good service kept my insurance as low as possible”

Helpful Report

Posted 3 years ago

“Easy to use and fantastic value wouldn't use anyone else.Great insurance company.”

Helpful Report

Posted 3 years ago

“Had an accident, it as all dealt with and I had no problems. First class service.”

Helpful Report

Posted 3 years ago

“Very easy to renew my policy all the cover l need at a very competitive rate.”

Helpful Report

Posted 3 years ago

“So easy to use and fantastic value wouldn't use anyone else”

Helpful Report

Posted 3 years ago

“Easy and stress free makes it a winner for me”

Helpful Report

Posted 3 years ago

“The transaction was seamless! We have more than one policy with DialDirect one of which is due for renewal next month. Look forward to see if it's another good deal!”

Helpful Report

Posted 3 years ago

“Best price around”

Helpful Report

Posted 3 years ago

“Customer service & price is good so far.”

Helpful Report

Posted 3 years ago

“Content with the renewal price offered which was competitive when compared to other options. Renewal process simple and straightforward. Product suits my needs.”

Helpful Report

Posted 3 years ago

“happy customer with the price I got this year I hope it stays that way if I decide to change vehicle but very happy cheers”

Helpful Report

Posted 3 years ago

“The price was right for the cover I required.”

Helpful Report

Posted 3 years ago

“I was surprised to see the new lower price for the new policy when seeing others higher so in these times that is a major factor I have not claimed anything off this policy with you yet s I can't answer other questions.”

Helpful Report

Posted 3 years ago

“Dial Direct automatically reinsure my car, they emind me well in advance and send confirmation when renewal is complete. Documents are easily accessible online and this year my insurance went down! :)”

Helpful Report

Posted 3 years ago

“Good phone communication”

Helpful Report

Posted 3 years ago

Dial Direct is rated 4.3 based on 3,169 reviews