Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ex service very helpful thank you”

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Posted 1 year ago

“We have been with DialDirect for about 4 years now and the service and premium are the best that we have found.”

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Posted 1 year ago

“Call handler explained features and benefits when renewing car insurance. Easily understood. Would recommend Dial Direct services.”

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Posted 1 year ago

“Brigitte This is my 2nd year very happy with the renewal cost, excellent service and very pleasant staff to talk to, includes the RAC breakdown.”

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Posted 1 year ago

“5 star company, this is my 2nd year with Dial Direct and I have been so impressed with their customer service and overall quality. The price is very reasonable, a brilliant cover for the whole thing”

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Posted 1 year ago

“Have been with dial direct for a, few years, no need to look around for a better deal, towards the end of the years contract they send me a new proposal, always been pleased with their new contract.”

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Posted 1 year ago

“I have as yet never had to make a claim but am very disappointed in how much my insurance is now this has been n creeping up over the last 3 years & will certainly being looking at other insurance company’s next year”

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Posted 1 year ago

“Found Dial Direct through go compare last year. The best price with RAC cover. And the renewal process this year was so easy to do..and my monthly cost was even lower. Great value and stress free!”

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Posted 1 year ago

“Dial Direct Make it simple to use and understand when renewing my policy.”

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Posted 1 year ago

“Great price and cover. Found them through GoCompare last year and got RAC cover along with my policy. This year when it was time to renew they were cheaper than anything GoCompare could find for me so it made sense to stay with them and renew directly. Thank you.”

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Posted 1 year ago

“Exceptional value for money and free rac cover included. Win Win.”

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Posted 1 year ago

“Really easy company to deal with have been happy with the renewal price too - recommend +++”

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Posted 1 year ago

“The last 2 years car Insurance renewal quotes from Dial Direct have been so competitive with little premium increases that I've allowed auto renewal to take place. This is the only insurance company I have stayed with for more than a year in all my 50+ years of caring ownership.”

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Posted 1 year ago

“5 star all the way, nice to find a company that is a pleasure to deal with.”

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Posted 1 year ago

“My wife's car battery had gone flat and Dial Direct help my wife to contact RAC to get her back on the road.”

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Posted 1 year ago

“Good price and great service”

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Posted 1 year ago

“I enjoy the fact that I have sufficient cover at the right price which renews every year.”

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Posted 1 year ago

“Good renewal price. Also didn't have to do anything it was automatically done .”

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Posted 1 year ago

“I have been with dial direct 15 years and they do a fantastic job job 5 stars”

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Posted 1 year ago

“Luckily I have not had to make a claim while I've been with Dial Direct which is approx three years. I feel quite confident that I am dealing with an insurance company who genuinely care about their customers. Each time my renewal notice comes through I do phone them to make sure I am getting the cover I need for a price that fits my budget and they are always happy to give me the reassurance I need and various options available to me.”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,660 reviews