Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“No messing looking for prices fair price everytime instant renewal Fortunately I have had no reason to make any claims”

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Posted 1 year ago

“Competitive pricing and efficient service.”

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Posted 1 year ago

“Cheap insurance”

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Posted 1 year ago

“Easy to join and flexible”

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Posted 1 year ago

“As always no problems and easy to use.”

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Posted 1 year ago

“Easy to use”

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Posted 1 year ago

“I have been a customer with you for a few years now and the service you provide is excellent. The price you charge for my car insurance policy and the cover provided cannot be beaten in my opinion. Keep up the good work.”

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Posted 1 year ago

“This is my first renewal with Dial Direct & I'm absolutely delighted with the price I've accepted, I will certainly stay with Dial Direct if they look after my interests in this way, thanx Paul.”

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Posted 1 year ago

“This is my 2nd year with car insurance. Great renewal price, dropped considerably. Thank you!”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Call handler was very helpful and pleasant.”

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Posted 1 year ago

“Nice Care their customers”

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Posted 1 year ago

“Very happy, customer service very good,paperwork not complicated”

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Posted 1 year ago

“I have been with Dial Direct for several years now for my motor insurance. I was really pleased that they came in with a reduced quotation at renewal this year. Also, the telephone operator who took my policy acceptance call was very competent, polite and helpful. Very happy to be customer with them.”

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Posted 1 year ago

“Very easy renewal, and a good price which was reduced again on the phone! Very satisfied, thank you.”

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Posted 1 year ago

“Good firm and very easy to deal with - on a plus side the insurance quotes are reasonable. Very satisfied thank you”

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Posted 1 year ago

“Aways a lgood price quoted”

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Posted 1 year ago

“I pay £35 a month Direct Debit. My payment was due out today and was paid today but a late payment fee taken out today for £20... tried to speak to somebody and just got an automated generic reply it's impossible to speak to somebody or get put in a ridiculous long cue. Basically add £240 to your yearly premium because they will take £20 off you for everytime you pay on the correct day.”

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Posted 1 year ago

“Great price, seamless procedure. Will be staying with Direct for the foreseeable future. Regards Phil”

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Posted 1 year ago

“easy access to documents fast payment good price including extras”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,660 reviews