Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good renewal price. Also didn't have to do anything it was automatically done .”

Helpful Report

Posted 1 year ago

“I have been with dial direct 15 years and they do a fantastic job job 5 stars”

Helpful Report

Posted 1 year ago

“Luckily I have not had to make a claim while I've been with Dial Direct which is approx three years. I feel quite confident that I am dealing with an insurance company who genuinely care about their customers. Each time my renewal notice comes through I do phone them to make sure I am getting the cover I need for a price that fits my budget and they are always happy to give me the reassurance I need and various options available to me.”

Helpful Report

Posted 1 year ago

“Brilliant service, and looked after me at renewal time. Fantastic service I can't fault them.”

Helpful Report

Posted 1 year ago

“Just like all insurers they make it as difficult as possible to put you off making any claim. Never mind the fact it is genuine and justified.”

Helpful Report

Posted 1 year ago

“Extremely easy - my husband is also insured with you too”

Helpful Report

Posted 1 year ago

“Easy to renew annually”

Helpful Report

Posted 1 year ago

“Very easy to get and kept up to date with everything”

Helpful Report

Posted 1 year ago

“Terrible , so hard to resolve anything and horrible customer service”

Helpful Report

Posted 1 year ago

“Easy to renew and lower price than last year (was competitive to comparison websites).”

Helpful Report

Posted 1 year ago

“There Emails were in good time and very helpful. 5star”

Helpful Report

Posted 1 year ago

“Easty renewal on line”

Helpful Report

Posted 1 year ago

“Great price and great service from friendly helpful staff”

Helpful Report

Posted 1 year ago

“Happy with the price and nice people to talk to”

Helpful Report

Posted 1 year ago

“Renewal process really easy, price remained competitive (slightly less than previous year). Excellent service.”

Helpful Report

Posted 1 year ago

“Ok so far no problem”

Helpful Report

Posted 1 year ago

“Good service good price There if you need them”

Helpful Report

Posted 1 year ago

“They made getting insurance hassle free and more than competitive”

Helpful Report

Posted 1 year ago

“Very easy to deal with, And look after the long term customers as well as new customers.”

Helpful Report

Posted 1 year ago

“The policy has increased again how does this make happy you need to keep the price low as possible”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,583 reviews