Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,329 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“dial direct good service providers 10 out of 10 well dune”

Helpful Report

Posted 1 year ago

“Good communication”

Helpful Report

Posted 1 year ago

“Been with them for a couple of years price went up but got a better price than on a comparison site,that will do me.”

Helpful Report

Posted 1 year ago

“My renewal quote was dearer than last year and was a little more expensive than the best on comparison web-sites. Since none of the offers was from a company I'd heard of before, I decided 'better the devil you know'.”

Helpful Report

Posted 1 year ago

“I got cheaper quotes, but this year was too lazy to change.”

Helpful Report

Posted 1 year ago

“Very good as always”

Helpful Report

Posted 1 year ago

“Fairly happy, haven't been with them long to really know.”

Helpful Report

Posted 1 year ago

“Efficient and reasonable price.”

Helpful Report

Posted 1 year ago

“They gave me a reasonable quote but it could be beaten by another company, I went back to dial direct with what the other company could do and dial direct came back with a very good price so I went with dial direct, my only criticism is why didn’t they give me that price first to save me shopping around”

Helpful Report

Posted 1 year ago

“It was very easy to re-join and I was surprised the quote was a few pounds cheaper than last year. Dial Direct was the only company I researched that ticked all the boxes … literally!”

Helpful Report

Posted 1 year ago

“Straight forward and the price was good too”

Helpful Report

Posted 1 year ago

“Good price for car insurance but ONLY when I rang to change insurers! Why not offer better price initially?”

Helpful Report

Posted 1 year ago

“Everything was easy to sort out, job done in no time.”

Helpful Report

Posted 1 year ago

“My policy was renewed automatically and the cost doubled, great way to look after your customers, will be cancelling of course, ridiculous way to run a business.”

Helpful Report

Posted 1 year ago

“Ot was so quick and easy to use with all the information needed right there. Would definitely recommend.”

Helpful Report

Posted 1 year ago

“The lady on the phone was very helpful in helping me.”

Helpful Report

Posted 1 year ago

“Very good price for car insurance and efficient service”

Helpful Report

Posted 1 year ago

“Keeps in contact , quick responses helpful staff”

Helpful Report

Posted 1 year ago

“Painless process to renew and a very fair premium increase”

Helpful Report

Posted 1 year ago

“price only just came in as many other insurance companys but as always been satisfied with the service provided”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,329 reviews