Dial Direct Reviews

Name: Dial Direct
Rating: 4.33

4.3 Rating 3,329 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quote I received was quite competitive and offered the best terms for renewal”

Helpful Report

Posted 1 year ago

“Reasonably priced. Good communication regarding renewal.”

Helpful Report

Posted 1 year ago

“Always a good service”

Helpful Report

Posted 1 year ago

“Really helpful and reasonably priced”

Helpful Report

Posted 1 year ago

“Renewal process very easy to complete”

Helpful Report

Posted 1 year ago

“Very easy renewal process good price highly recommend”

Helpful Report

Posted 1 year ago

“Easy renewal, very reasonable price.would recommend.”

Helpful Report

Posted 1 year ago

“A refreshing change to find an insurance company that doesn't inflate the annual premium. Easy renewal and no need to search comparison websites as the price actually went down. Brilliant”

Helpful Report

Posted 1 year ago

“Really easy to set up insurance and great communication at renewal - my insurance cost went down this year and competitive price. I haven't had to use my insurance but feel happy knowing there is a 24 hour helpline.”

Helpful Report

Posted 1 year ago

“Good price”

Helpful Report

Posted 1 year ago

“Good price, always keeping me updated with texts and emails. Excellent company.”

Helpful Report

Posted 1 year ago

“Instead of getting cheaper due to claim-free use, the premium is getting horrendously more expensive.”

Helpful Report

Posted 1 year ago

“Despite the above inflation premium increase decided to go with DD another year. Renewing was easy.”

Helpful Report

Posted 1 year ago

“Simple and easy 2 insure my van and car”

Helpful Report

Posted 1 year ago

“This was a surprising find on Go Compare. Also, this company is far ahead of any other insurance company. They reward you for staying with them”

Helpful Report

Posted 1 year ago

“Excellent all round from purchasing of insurance to customer service and with the added bonus of RAC recovery😃”

Helpful Report

Posted 1 year ago

“Very competitive price”

Helpful Report

Posted 1 year ago

“Great cover at a good price, very easy to deal with even for me who is not good with technology”

Helpful Report

Posted 1 year ago

“I like you serving”

Helpful Report

Posted 1 year ago

“Cheaper renewal price than last year. Very happy!”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.3 based on 3,329 reviews