Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, and looked after me at renewal time. Fantastic service I can't fault them.”

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Posted 1 year ago

“Just like all insurers they make it as difficult as possible to put you off making any claim. Never mind the fact it is genuine and justified.”

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Posted 1 year ago

“Extremely easy - my husband is also insured with you too”

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Posted 1 year ago

“Easy to renew annually”

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Posted 1 year ago

“Very easy to get and kept up to date with everything”

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Posted 1 year ago

“Terrible , so hard to resolve anything and horrible customer service”

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Posted 1 year ago

“Easy to renew and lower price than last year (was competitive to comparison websites).”

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Posted 1 year ago

“There Emails were in good time and very helpful. 5star”

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Posted 1 year ago

“Easty renewal on line”

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Posted 1 year ago

“Great price and great service from friendly helpful staff”

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Posted 1 year ago

“Happy with the price and nice people to talk to”

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Posted 1 year ago

“Renewal process really easy, price remained competitive (slightly less than previous year). Excellent service.”

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Posted 1 year ago

“Ok so far no problem”

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Posted 1 year ago

“Good service good price There if you need them”

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Posted 1 year ago

“They made getting insurance hassle free and more than competitive”

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Posted 1 year ago

“Very easy to deal with, And look after the long term customers as well as new customers.”

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Posted 1 year ago

“The policy has increased again how does this make happy you need to keep the price low as possible”

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Posted 1 year ago

“The whole experience was very easy from begining to end. Great prices and friendly team members.”

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Posted 1 year ago

“I only insured with this Company last year and couldn’t believe when my renewal notice came through and it was less than last year. It was a no brainier so renewed my insurance for another year. I hope I never have to make a claim, this tests the water to see just how good companies are. So far so good, and reading the reviews they are mostly positive so hopefully a genuine professional insurance company at last!!”

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Posted 1 year ago

“Easy to navigate website. Didn't automatically put the renew price up like some companies. Happy with service.”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,660 reviews