Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Dial Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Price was okay. Easy to navigate through documents. Not much else you can say until you need to make a claim.”

Helpful Report

Posted 1 year ago

“very competitive and easy to follow”

Helpful Report

Posted 1 year ago

“Was very pleased with my car renewal price well done Direct Dual”

Helpful Report

Posted 1 year ago

“Good price, would like policy in paper form.”

Helpful Report

Posted 1 year ago

“Renewal was done without any problem or fuss.I was very happy with the price.No complaints.”

Helpful Report

Posted 1 year ago

“This is the third year with Direct Dial and each time it has been easy to renew and CHEAPER! I have not had to test their claims service”

Helpful Report

Posted 1 year ago

“website is easy to navigate and changes easy enough to make. But the large increase in premium wasn't what i needed. Yes it was my fault as I was sleepwalking through renewal. But as an existing customer I expected a better deal”

Helpful Report

Posted 1 year ago

“Renewal was a surprise, lower than last year! Thank you.”

Helpful Report

Posted 1 year ago

“Website is comprehensive. Renewal price was competitive compared with other providers. Communication and correspondence is very good.”

Helpful Report

Posted 1 year ago

“Good service and quotes. I have not had to make a claim to date but hope this would be easy should the need ever arise.”

Helpful Report

Posted 1 year ago

“Price very good service excellent. Back up good.”

Helpful Report

Posted 1 year ago

“Very pleased with the renewal quote, I've been with these for a while now, good communication and easy to renew.”

Helpful Report

Posted 1 year ago

“Good service throughout. Value for money”

Helpful Report

Posted 1 year ago

“happy with dial direct, no issues”

Helpful Report

Posted 1 year ago

“I am happy with service so far , easy to deal with, I recommend others to use it.”

Helpful Report

Posted 1 year ago

“I had a large scratch on the offside back door which required repairs. My claim was dealt with quickly and efficiently. I had a hired car whilst my car was being repaired . The experience was seamless and a stressful situation was made bearable. Thanks dial direct”

Helpful Report

Posted 1 year ago

“When i made a claim the company were really good they kept me up to date all the way through.”

Helpful Report

Posted 1 year ago

“Renewal was ok this time and lady on phone was very helpful. Actually less than last year for a change.”

Helpful Report

Posted 1 year ago

“I didn't need to use my insurance for any claim, so wasn't in contact with them, however my premium was lower this year which I felt should happen if I don't make a claim, thanks again”

Helpful Report

Posted 1 year ago

“Your service has been great. Best deals too.”

Helpful Report

Posted 1 year ago

Dial Direct is rated 4.4 based on 3,660 reviews