Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

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“I have been a Royal Customer for some time, this year I could have got my car insurance cheaper, so next year I will look around and check before renewing.”

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Posted 1 year ago

“Amazing customer service. Explained, all details and understood my needs.. What a refreshing change to speak to a caring person.. keep it up. Thank you Kind regards Angela Daughtrey.”

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Posted 1 year ago

“Very easy to renew policy good price cover's every thing needed good to know you have peace of mind for another year”

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Posted 1 year ago

“It didn't really, I rang to reduce my cover and was quoted almost double, being treated as a new quote, not a renewal..”

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Posted 1 year ago

“i was quoted a reasonable price and every thing went through ok .i was pleased with the service i got thankyou”

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Posted 1 year ago

“I was grateful to speak to a person and not just fill things in on the computer. There was a slight hiccup but when I rang back the necessary amendments were immediately made. The price was competitive. I hope I never have to call on my insurance but I hope if I do everything will be just as straightforward.”

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Posted 1 year ago

“My insurance expired The renewal price wasn't available I was charged more because I hadn't allowed atomic renewal... I have been a customer for some years Very disappointed with renewal price xx”

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Posted 1 year ago

“Always filled my requirements within budget, thank you”

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Posted 1 year ago

“It gave me a terrific quote with extras such as motor legal protection, protected no claims bonus and breakdown cover”

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Posted 1 year ago

“I found Dial direct pretty cheap , and with all whistles and bells , so happy with cost.”

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Posted 1 year ago

“cheaper than all the others and always happy to help with enquiries”

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Posted 1 year ago

“Dial Direct fixed my damaged car after a bad accident. Their service was excellent and would recommend them before other insurance companies. Try them for yourself.”

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Posted 1 year ago

“A very good firm to deal with a good price and good coverage”

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Posted 1 year ago

“Good renewal price.”

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Posted 1 year ago

“Good renewal price for car”

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Posted 1 year ago

“good renewal price for our car insurance, good level of cover provided”

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Posted 1 year ago

“A very competitive premium”

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Posted 1 year ago

“Motor ins. Wait 20 mins for connection. About to pay lost connection. Phoned again.got contact .told to hold on . Received message ,office closed.!! They did not make me happy.!!”

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Posted 1 year ago

“When insurance is not insurance, when it is dial direct”

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Posted 1 year ago

“Renewal was cheaper than last year, also cheaper than go compare. And a great Web page to charge things 👍”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,631 reviews