Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apart from payment soon sorted adviser very helpful will use them again !”

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Posted 3 years ago

“They were able to get me a cheep price than the one they gave me first. Just because I told them I had retired this year”

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Posted 3 years ago

“This is my second year with Dial Direct, they offer a competitive price to the opposition. Everything about your policy is easily accessible online. As long as they stay competitive I want stay with them.”

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Posted 3 years ago

“Easy to communicate with customer service.”

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Posted 3 years ago

“I have been with your company a few yrs now and have not been disappointed with the service and quotes l recieve”

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Posted 3 years ago

“Good price for the insurance, worked fine with online service.”

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Posted 3 years ago

“2nd year with Dial Direct, good value”

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Posted 3 years ago

“The renewal process was easy and the cost was competitive.”

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Posted 3 years ago

“Price went up but after checking with other companies it was still competitive.”

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Posted 3 years ago

“Really good price this year, well done it’s rare these days you pay less than the year before. Only one complaint dial direct sent me an offer a while ago I think it was for a voucher and I couldn’t complete the process on line to receive it!”

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Posted 3 years ago

“This is my second year with Dial Direct very professional service nice surprise when I got my quote and it had gone down thank you 😊”

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Posted 3 years ago

“After waiting for 20 minutes each time (4) I was connected to RAC not house contents. Not happy.”

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Posted 3 years ago

“Service********”

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Posted 3 years ago

“Great Service and Good Price. I always get an Email thanking me for my payment. Very Courteous in this Day and Age.”

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Posted 3 years ago

“Good service good website good price”

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Posted 3 years ago

“Efficient service when renewing my policy.”

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Posted 3 years ago

“Good Service the only thing I find annoying is That I requested for paper version of my cover and so far it has only happened once as I am not a tech person(don't like things of importance sent via email”

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Posted 3 years ago

“Since moving to Dial Direct, the policy price and cover has been very reasonable in comparison to others and I have been kept informed regularly with regards to changes, payments and coverage.”

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Posted 3 years ago

“Happy great price this year for my insurance looked around was very competitive so stayed as customer.”

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Posted 3 years ago

“Happy with renewal quote - website easy to understand & navigate”

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Posted 3 years ago

Dial Direct is rated 4.3 based on 3,583 reviews