Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,631 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.4

Based on 3,631 reviews

Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“God great price great service very fast I am very pleased.”

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Posted 1 year ago

“Good communication, I do not auto renew, and found the member of staff who I contacted by telephone for my renewal to be both professional and helpful. Promised paperwork arrived after renewal in a timely manner.”

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Posted 1 year ago

“The service from the staff was very professional and the way they handled my accident was excellent.”

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Posted 1 year ago

“Competitively priced premiums which have the bonus of having 'extras' included.”

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Posted 1 year ago

“Easy to deal with and not expensive.”

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Posted 1 year ago

“When need to contact quite good communications.”

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Posted 1 year ago

“Great value for money and excellent service”

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Posted 1 year ago

“Listenedyo my request.”

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Posted 1 year ago

“I think this is my 3rd or 4th year with the company so I'm happy enough staying where I'm at”

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Posted 1 year ago

“Great cover at a sensible price”

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Posted 1 year ago

“Easy to renew, at a good price”

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Posted 1 year ago

“Very easy to renew my insurance.”

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Posted 1 year ago

“No nonsense! Car insurance at an affordable price!”

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Posted 1 year ago

“I've had excellent service with Dial Direct, had an incident last year with my car, and proceeded to make a claim, everyone was extremely helpful, decided to pay for the damage myself in the end as it wasn't as much as anticipated. Premiums on both my cars have reduced since last years renewal. Well done Dial Direct!”

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Posted 1 year ago

“Price was good 👍 Take care of your customers & I will consider keeping renewing.”

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Posted 1 year ago

“Every year you send a 'silly' renewal price, often double previous year. I have to get on phone to get 'your best offer'. Why can't I just be sent that in the first place?”

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Posted 1 year ago

“i was really impressed people are struggling these days cost of things really expensive but you dial direct gave me a good price on my new quote thats why i stayed with you yet again thank you jean”

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Posted 1 year ago

“The main thing is that after I received my renewal I was able to speak to an agent easily which is unusual these days. Efficient and reasonably priced policy that served my needs.”

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Posted 1 year ago

“Four star defaqto rating and a good price. Answer emails and I can speak to them on the phone.”

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Posted 1 year ago

“Very happy with Dial Direct.”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,631 reviews