Dial Direct Reviews

Name: Dial Direct
Rating: 4.35

4.4 Rating 3,660 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.4

Based on 3,660 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price easy to get the cover I wanted also customer service in UK”

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Posted 1 year ago

“Good price and good service”

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Posted 1 year ago

“very good service all round”

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Posted 1 year ago

“My second year with dial direct and once again I found them the cheapest after going through different insurance options”

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Posted 1 year ago

“Very competitive price and a reduction from the renewal price last year wich made me very happy”

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Posted 1 year ago

“I have been with DialDirect for a few years now, and find they always give very competitive prices. The customer service people, are always friendly and polite, nothing is too much trouble.”

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Posted 1 year ago

“Have been with dial direct for several years. My quote for this year was very competitive. Not the cheapest but I believe the best combination of price and features for my purpose. Thank You”

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Posted 1 year ago

“My second year with Dial Direct and while not the cheapest quote it was competitive,and i was impressed with the person i dealt with on the phone.”

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Posted 1 year ago

“I was very happy after talking to one of your phone operators who gave me a quote of £167(roughly,I can’t remember the exact amount),only to find that you actually charged me £184(again,roughly),is this normal practice ?.”

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Posted 1 year ago

“Efficient and easy enough to get good cover ,thankyou.”

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Posted 1 year ago

“Competitive price, good communications, renewal easy - would recommend to others”

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Posted 1 year ago

“My premium was a little lower than expected, smooth renewal, 3 years with Dial Direct now.”

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Posted 1 year ago

“Renewal was notified to me early on in the month and the premium was acceptable and very competitive therefore I confirmed renewal of the policy for the forthcoming year and was sent the necessary paperwork to complete the mattter”

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Posted 1 year ago

“Definitely happy with your service Cheers for another year Keep it up John Nevin Newark upon Trent”

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Posted 1 year ago

“The whole service ,made me happy”

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Posted 1 year ago

“we had a issue, but it was sorted out in the end now all good”

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Posted 1 year ago

“Very quick and easy all so a good price”

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Posted 1 year ago

“Brilliant price this year very happy”

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Posted 1 year ago

“I was able to renew my vehicle cover without any need to search elsewhere for a better price - makes a change!”

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Posted 1 year ago

“Competitively pricing for good cover including breakdown.”

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Posted 1 year ago

Dial Direct is rated 4.4 based on 3,660 reviews