Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy access, txt message every month saying they received my payment. Only a phone call away.”

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Posted 10 months ago

“I have e mailed 3-4 times regarding my complaint / enquiry and had no one has bothered to reply”

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Posted 10 months ago

“Easy to sort out”

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Posted 10 months ago

“Good cover, good price.”

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Posted 10 months ago

“Efficient and an excellent service. Would highly recommend.”

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Posted 10 months ago

“Competitive quotes & not out to penalise repeat customers with auto % increases at renewal 👏 An actual phone line to discuss concerns with attentive customer support team. Not had a claim yet but been 3 yrs with DD & they have always listened to my concerns & responded satisfactory 👏”

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Posted 10 months ago

“Good price and efficient service. Policy Document arrived promptly but had to chase for Certificate of Insurance, which then did come quickly.”

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Posted 10 months ago

“Very helpfull good price”

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Posted 10 months ago

“Good price and service.”

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Posted 10 months ago

“Gave me a better rate with the same cover as my previous insurer.”

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Posted 10 months ago

“Easy to use.”

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Posted 10 months ago

“Always most helpful when I renew my policy. I have been with you now for many years and always been more than happy with both your price and your service. Many thanks to all the staff.”

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Posted 10 months ago

“God great price great service very fast I am very pleased.”

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Posted 10 months ago

“Good communication, I do not auto renew, and found the member of staff who I contacted by telephone for my renewal to be both professional and helpful. Promised paperwork arrived after renewal in a timely manner.”

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Posted 10 months ago

“The service from the staff was very professional and the way they handled my accident was excellent.”

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Posted 10 months ago

“Competitively priced premiums which have the bonus of having 'extras' included.”

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Posted 10 months ago

“Easy to deal with and not expensive.”

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Posted 10 months ago

“When need to contact quite good communications.”

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Posted 10 months ago

“Great value for money and excellent service”

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Posted 11 months ago

“Listenedyo my request.”

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Posted 11 months ago

Dial Direct is rated 4.3 based on 3,583 reviews