Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,438 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,438 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Dial Direct 5 star review on 19th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very competitive price with only a small increase this year & very easy to communicate with. I would recommend them to anyone.”

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Posted 4 years ago

“I have been with this company for over 10 years now every year they have beaten every quote from other’s. customer service is brilliant keep it going Daildirect cheers Rick”

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Posted 4 years ago

“Very helpful and informative, everything very well explained,”

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Posted 4 years ago

“Renewed my home insurance in December great customer service and price”

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Posted 4 years ago

“very competitive price happy to renew”

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Posted 4 years ago

“Competitive price on renewal.”

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Posted 4 years ago

“Very happy to renew with dial direct. Very easy to understand. Very clear with info of new premium.”

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Posted 4 years ago

“Always helpful and great value I have used for a few years now and always happy with the service”

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Posted 4 years ago

“Once again good price and great service.”

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Posted 4 years ago

“Good service and competitive renewal.”

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Posted 4 years ago

“Competitive price Easy renewal Clear documents”

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Posted 4 years ago

“Value for money . customer service are always very helpful”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“So easy to use and as a first time customer we couldn't be happier”

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Posted 4 years ago

“The policy is very good value for money. However when trying to add drivers on to the policy on line, I eventually gave up after repeated unsuccessful attempts. I eventually managed to do it by telephone.”

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Posted 4 years ago

“Price increase and awaiting reply to email”

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Posted 4 years ago

“Hi i was told they are going to send me a copy of my policy by post. I am still waiting for it.”

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Posted 4 years ago

“Happy once again great service and quote was right for me”

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Posted 4 years ago

“2nd year with you no problems & staff excellent”

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Posted 4 years ago

“MY 4TH YEAR WITH YOU.SO THAT SAYS IT ALL. NOTHING ELSE TO SAY BUT 100% SATISFIED WITH DIAL IRECT!!!!”

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Posted 4 years ago

Dial Direct is rated 4.3 based on 3,438 reviews