Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,647 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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4.3

Based on 3,647 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price with recovery included”

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Posted 4 years ago

“Very pleased with the price and very helpful customer service would recommend your service.”

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Posted 4 years ago

“Renewal quote came through in plenty of time, did not have to do anything to renew policy it just automatically carried on. So really easy to renew it, renewal price was good.”

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Posted 4 years ago

“I purchased home insurance online but l had a query about the renewal and dial direct have a phone number so it was easy to contact them. They were very helpful, professional and solved my query. I didn’t have to wait long to get through on the phone.”

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Posted 4 years ago

“Not a bad price and cheap brake down cover”

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Posted 4 years ago

“Great insurance easy to set up price is right no problems It’s great 😊”

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Posted 4 years ago

“Setting up with Direct was easy enough but I cannot leave a review about after service as I have not had to make a claim yet,hopefully will never have to.”

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Posted 4 years ago

“Efficient service, good responses to questions/queries. Reasonable pricing and appears to look after existing customers not just new.”

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Posted 4 years ago

“I like the way you text me to say how much your taking out of my bank before you take it out. I know it's a dd set up but it's good to remind people of what they are paying for”

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Posted 4 years ago

“No hassle renewal.”

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Posted 4 years ago

“Very happy with the straight forward no hassle service. Iv never had to make a claim but I'm sure it would be dealt with hassle free.”

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Posted 4 years ago

“Very Easy, No hassle! Simple and easy to use site”

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Posted 4 years ago

“competative prices.”

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Posted 4 years ago

“Service was good but had to barter down the insurance price even thought i was a returning customer who hasn't made a claim in over 30 years”

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Posted 4 years ago

“Reasonable quote for contents insurance for 2nd year running,”

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Posted 4 years ago

“Very friendly and helpful telephone manner.”

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Posted 4 years ago

“Very good service 👍🏿”

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Posted 4 years ago

“Everything is fine until you need to end your policy. I sold my vehicle 2 months before the end of the policy term and I got charged a £60 cancellation fee, for which I actually had to pay £51 just to cancel the policy early. This was despite having paid 80% of the total amount. This cancellation fee was a rip-off in my opinion. So, just be aware of that before you sign up.”

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(Van Insurance) - Posted 4 years ago

“Everything went smoothly from start to finish.”

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(Van Insurance) - Posted 5 years ago

“I have not had any dealings with Dial Direct as yet but I hope thet will be good.”

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(Home Insurance) - Posted 5 years ago

Dial Direct is rated 4.3 based on 3,647 reviews