Dial Direct Reviews

Name: Dial Direct
Rating: 4.34

4.3 Rating 3,583 Reviews

85 %

of reviewers recommend Dial Direct

Company Reviews

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Metrics

4.3

Based on 3,583 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Dial Direct 5 star review on 7th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found dealing with you Fine and polite. However I had to push for a reduction in new quote for 2024. It would be far better for existing customers loyalty to be rewarded. Graham Turner - Halifax - Yorkshire”

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Posted 1 year ago

“Spoke on the phone to renew my policy the young lady was very helpful explaining everything very well all went smoothly very satisfied.”

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Posted 1 year ago

“Easy to deal with by phone - and got a good price!”

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Posted 1 year ago

“After my car was damaged in supermarket car park when I was not in it,my claim was dealt with quickly and efficiently by very helpful staff”

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Posted 1 year ago

“Ease of renewal & payment”

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Posted 1 year ago

“The way you sorted out my payment details , because of the problem we had with my bank card , I would like to see cheaper primuims for very loyal customers like me ,”

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Posted 1 year ago

“Very good service and the right price and very helpful”

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Posted 1 year ago

“Very helpful and easy to speak to someone .”

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Posted 1 year ago

“They listen to my complaints and resolved my issues.”

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Posted 1 year ago

“The price I was first quoted was a fairly big increase but after phoning and explaining that it was too expensive, the price was reduced. The company is good but for long term customers there is no loyalty from the company.”

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Posted 1 year ago

“Good value cover”

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Posted 1 year ago

“I happy because the customer service is good and the quote for my car insurance find cheaper than any other insurance company A to Z explain by customer service”

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Posted 1 year ago

“Competitive pricing”

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Posted 1 year ago

“Good service and fair price.”

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Posted 1 year ago

“Great service, Very easy to deal with , stunned by the premium increase this year though despite as mother year of no claims and the same car/ address.”

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Posted 1 year ago

“. Great policy price but overseas customer service an absolute joke.”

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Posted 1 year ago

“Are good to deal with but a very big price hike this year.”

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Posted 1 year ago

“Easy to sort out my insurance, happy with my quote & cover.”

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Posted 1 year ago

“Good service Always available, for the customers.”

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Posted 1 year ago

“Easy to renew although a steep increase.”

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Posted 1 year ago

Dial Direct is rated 4.3 based on 3,583 reviews