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General Accident Reviews

3.0 Rating 576 Reviews

49 %

of reviewers recommend General Accident

Company Reviews

3.0

Based on 576 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dreadful! No customer service, I had to cancel!”

Posted 5 years ago

“Absolutely appalling service, would not recommend. No customer service call centre, our problem was only resolved by getting our bank involved ! Avoid at all cost”

Posted 5 years ago

“Black box would not activate and my insurance was cancelled due to the black box. Only connected day after receiving the cancelation warning. Two months later receive another cancelation warning for multiple speeding offenses despite only reciving one warning”

Posted 5 years ago

“Absolutely garbage”

(Car Insurance) - Posted 5 years ago

“It’s been a brilliant service and company 5 *****”

(Car Insurance) - Posted 5 years ago

“This is the first time that we have used General Accident. The process to get a insurance was quick and easy. Hopefully, we will not need to make a claim on our insurance policy until then, this is when you find out when you are dealing with a good company”

(Car Insurance) - Posted 5 years ago

“After trying to reach them for a few months by phone and email with no success, they renewed my policy without even contacting me first! Right now I will contact Citizens Advice, I can't believe they can do this in a legal manner.”

Posted 5 years ago

“I've had no issues with GA so I would recommend this company,.”

(Car Insurance) - Posted 5 years ago

“I am perfectly happy with this insurer, but no reason not to be, as up to the present have had no reason to make a claim. Hopefully this how it will continue. Of course the only real test of an insurer is when something bad happens and you do need to contact them and make a claim.”

(Car Insurance) - Posted 5 years ago

“No problems as of yet”

(Car Insurance) - Posted 5 years ago

“Only online communications no paper policy which to me is very very important”

(Car Insurance) - Posted 5 years ago

“Not clear that you are not actually a member of the RAC when my battery went couldn’t take advantage if a members discount. Although I ticked hire car on go compare this wasn’t included and they didn’t accept my company car no claims.”

(Car Insurance) - Posted 5 years ago

“Arranged by phone. Service excellent. No problems throughout policy.”

(Car Insurance) - Posted 5 years ago

“Couldn’t have wished for a better service. Kept in contact through out claim and after. Efficient, very quick, outstanding staff what more can I say...Thank you!”

(Car Insurance) - Posted 5 years ago

“General Accident very competitive on policy cover and price however poor on issue of proof of no claims , secondly l have no documentation!”

(Car Insurance) - Posted 5 years ago

“Amazing company”

(Car Insurance) - Posted 5 years ago

“WORST CAR INSURANCE COMPANY I HAVE EVER BEEN WITH NO ONE ANSWERS YOUR EMAILS AND YOU ARE LEFT HANGING ON THE PHONE FOR AGES AT YOUR EXPENSE GO ELSEWHERE”

Posted 5 years ago

“Good value for money”

(Car Insurance) - Posted 5 years ago

“Windscreen replacement - phone system transferred me direct to autoglass, denying me the right to shop around for a more convenient and timely replacement, resulting in having to wait 3 weeks for completion. To add insult to injury, in replacing the windscreen, the operatives broke a front quarterlight, meaning car was off the road up to 3.00pm the following day waiting for that to be replaced. All round poor show, from both General Accident and Autoglass, both of whom failed to allow me to speak with a representative.”

(Car Insurance) - Posted 5 years ago

“Competitively priced, easy to join. Not had an accident(long may that remain) so no gripes whatsoever.”

(Car Insurance) - Posted 5 years ago

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General Accident is rated 3.0 based on 576 reviews