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Policy Expert Reviews

4.7 Rating 20,410 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,410 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews
Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron Cowan
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul Ireland.
Policy Expert 5 star review on 29th January 2023
Paul Ireland.
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easy, simple and great price!!
Helpful Report
Posted 4 years ago
Quick and easy application process with good cover.
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Posted 4 years ago
Yet to use the service but easy and clear when obtaining quotes and very competitive price.
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Posted 4 years ago
Amazing price and great customer service.
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Posted 4 years ago
Very easy to complete. That may be the connection with Confused.com however. Very good price.
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Posted 4 years ago
Quick easy with no fuss, used for both car and home insurance in the past
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Posted 4 years ago
Direct and immediate service.
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Posted 4 years ago
olicy easy to set up on line - and I don't do On Line!!!!!
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Posted 4 years ago
Transparent and best price by some margin. Used them for 5 plus years and never get beaten on price. Call centres are always very helpful also.
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Posted 4 years ago
Quick and easy to sign up
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Posted 4 years ago
Quick easy with no fuss, used for both car and home insurance in the past
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Posted 4 years ago
That was just soooooo easy! Very pleased with the level of cover too and the price! It made my day 😁
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Posted 4 years ago
Easy to organise and covers everything we need
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Posted 4 years ago
Easy to do it in online
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Posted 4 years ago
Easy to arrange and excellent price.
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Posted 4 years ago
5 out of 5 - Best excellent value for money. Also includes free legal and home emergencies for plumbing as well as a bonus. If you keep the same price the following year then I won't bother to move from Policy Expert. Many thanks K Nasit
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Posted 4 years ago
Very helpful when I rang to update my policy
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Posted 4 years ago
Very helpful when I rang to update my policy
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Posted 4 years ago
Does the job, not had to call on it yet
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Posted 4 years ago
Good Afternoon John Thank you for taking the time to leave us a review and for choosing Policy Expert as your home insurer. I appreciate that you may not feel in a position to review our claims service, however. we do welcome all feedback ranging from the process of setting up/renewing a policy via our channels to the quality of our online services and communications. As we are always looking to improve on the service we provide, if you do have any feedback about your experience, or if there is anything else I can assist you with, please contact me directly. I am available via phone or you can email me at homereviews@policyexpert.co.uk. Thanks, Nisha
Posted 4 years ago
Very helpful when I rang to update my policy
Helpful Report
Posted 4 years ago
Policy Expert is rated 4.7 based on 20,410 reviews