Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent rate, and their website is very easy to use. Easy to see what is covered in their breakdown of policy benefits.”

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Posted 4 years ago

“Excellent service, easy to use website”

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Posted 4 years ago

“Excellent service, easy to use website”

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Posted 4 years ago

“My son in law sorts my house insurance for me since I lost my husband. He finds me the best deal which this year is with Policy Expert. PAT”

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Posted 4 years ago

“Purchased this policy online. Quick, easy and straightforward process. Excellent price compared to other insurers for the same cover.”

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Posted 4 years ago

“The best price and included free home emergency and legal cover”

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Posted 4 years ago

“Good policy covers home emergency and legal aid included.”

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Posted 4 years ago

Good Morning, Thank you for taking the time to leave us your feedback. I'm pleased to hear you are happy with our Home Emergency and Legal Expenses policy. If your rating of 3-stars is also reflective of your experience, please do let me know - we would love to get some further feedback from you. I am available at homereviews@policyexpert.co.uk. Thanks, Ellie

Posted 4 years ago

“Brilliant quick service”

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Posted 4 years ago

“Brilliant quick service”

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Posted 4 years ago

“Good customer services skills”

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Posted 4 years ago

“I have never had to claim as yet but the process of signing up was very simple and gave me a cheaper quote of more the £50 compared to the next insurer”

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Posted 4 years ago

“Very good very quick and good prices”

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Posted 4 years ago

“Very easy to set up the policy and change from my last insurer all on-line. Good communication and good cover. Ideal.”

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Posted 4 years ago

“Very smooth process, the customer service staff I spoke to was really courteous and knowledge. Great onboarding service.”

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Posted 4 years ago

“Everything went well especially like the free emergency cover”

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Posted 4 years ago

“Straightforward and easy application process with features easy to understand.”

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Posted 4 years ago

“Only just taken out a policy so can only go on how it's gone so far. Nice and easy to set up an account and to navigate the website. Equally, nice and easy to set one up too”

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Posted 4 years ago

“Speedy Simple to use and Keenly Priced”

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Posted 4 years ago

“This is the second policy purchased within minutes, they seem to offer everything we require at a reasonable cost”

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Posted 4 years ago

“Excellent affordable policy”

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Posted 4 years ago

Policy Expert is rated 4.7 based on 20,410 reviews