Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,283 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good price and the same benefits which is what I was looking for.”

Helpful Report

Posted 7 years ago

“Sent through a competitive quote and then managed things quickly over the telephone”

Helpful Report

Posted 7 years ago

“They offered me what I wanted a price that seems reasonable”

Helpful Report

Posted 7 years ago

“Not sure if shelling out money makes me happy, but I suppose you have to have insurance.”

Helpful Report

Posted 7 years ago

“Competitive price for good cover and easy to arrange.”

Helpful Report

Posted 7 years ago

“good price voluntary excess limits misleading service personell very polite and helpful have used before and would reccommend to others”

Helpful Report

Posted 7 years ago

“Very easy to set up and excellent value for money”

Helpful Report

Posted 7 years ago

“Good website. I always leave getting quotes late, and it's a bit of a faff to do, but always start with policy expert, and generally end up using them at the end of it all”

Helpful Report

Posted 7 years ago

“Was the best price”

Helpful Report

Posted 7 years ago

“Easy to understand website very user friendly.”

Helpful Report

Posted 7 years ago

“Free legal free emergency”

Helpful Report

Posted 7 years ago

“Easy website to follow”

Helpful Report

Posted 7 years ago

“The increase in price was acceptable even for a new build with all fire safety, quality ,alarms and direct access to emergency services and security available to me. Even when I am not in the building?”

Helpful Report

Posted 7 years ago

“Really easy quote process. Easy to set up and put in place and a good price”

Helpful Report

Posted 7 years ago

“You are cheap”

Helpful Report

Posted 7 years ago

“A competitive renewal quote was offered and accepted. It is good to see 'customer loyalty/retention' is now being seen as important by some in the insurance industry. The only quibble is that the need to make a minor edit on the policy details required the interaction to be processed over the phone rather than entirely online.”

Helpful Report

Posted 7 years ago

“When the cost of everything is going up you have kept yours premiums at an affordable rate. In today's economy it's important, especially for me.”

Helpful Report

Posted 7 years ago

“Quick and useful online service”

Helpful Report

Posted 7 years ago

“I found Marcus very helpful when discussing my policy renewal on the phone.”

Helpful Report

Posted 7 years ago

“Ease of use”

Helpful Report

Posted 7 years ago

Policy Expert is rated 4.7 based on 20,283 reviews