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Policy Expert Reviews

4.7 Rating 20,282 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,282 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
competent and efficient service
Helpful Report
Posted 7 years ago
Straight forward information, friendly U.K. Customer service, and they don't try and raise renewal prices.
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Posted 7 years ago
Not had to claim yet
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Posted 7 years ago
Competent and efficient service
Helpful Report
Posted 7 years ago
Quick, efficient online service. Can't really comment on anything else as I have only just purchased the insurance, to start next month.
Helpful Report
Posted 7 years ago
Relatively straight forward information and don't try and raise the price on renewal, which is quite rare for an insurer. Pleasant UK customer service too.
Helpful Report
Posted 7 years ago
No nonsense renewal. In such a busy age it helps with quick and easy transactions!
Helpful Report
Posted 7 years ago
gòod value for money. I searched a lot of insurance companies and felt this was the right one for us
Helpful Report
Posted 7 years ago
Very helpful and informative.
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Posted 7 years ago
What can I say, is home insurance. No need to claim, but Im sure if I did they would be wonderful.
Helpful Report
Posted 7 years ago
Good value and easy to sort out.
Helpful Report
Posted 7 years ago
NO. Put policy UP by 50% when inflation is about 3%
Helpful Report
Posted 7 years ago
Great renewal quote for home and contents, simple and easy to renew online.
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Posted 7 years ago
its good We renew it again it covers a lot for less worth buying it
Helpful Report
Posted 7 years ago
Friendly, helpful staff member when discussing renewal.
Helpful Report
Posted 7 years ago
Used continuous for several years renewal process a bit untidy having to make several calls to get renewal figure otherwise all ok.
Helpful Report
Posted 7 years ago
Clear, concise website. Good value policy
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Posted 7 years ago
Excellent customer service
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Posted 7 years ago
Value for money
Helpful Report
Posted 7 years ago
good price and the same benefits which is what I was looking for.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,282 reviews