Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,279 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,279 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and answered telephone calls quickly”

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Posted 7 years ago

“easy to renew”

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Posted 7 years ago

“A very comprehensive home insurance policy that met all of my needs at a very competitive price.”

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Posted 7 years ago

“Easy to deal with, excellent at keeping us informed both about the policy and useful tips throughout the year. Unusually we renewed this year without changing providers. They were not the most competitive but more than happy with the service so we stuck with them.”

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Posted 7 years ago

“By bein helpful and courteous when I contacted them to arrange a new address”

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Posted 7 years ago

“After an initial poor response time to my renewal request, Policy Expert delivered excellent value with a very comprehensive policy that met all of my needs.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Easy to deal with.”

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Posted 7 years ago

“Easy use of Web site.”

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Posted 7 years ago

“Makes sorting out my policy hassle free.”

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Posted 7 years ago

“policy expert match the price of the comparison web site”

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Posted 7 years ago

“Never pushy, never imposing - simple to organise & purchase.”

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Posted 7 years ago

“policy expert matched the price from a comparison web site”

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Posted 7 years ago

“Very competitive pricing. Good communication. Polite and responsive.”

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Posted 7 years ago

“Very easy, clear renewal process with a reasonable increase, rather than the extortionate ones I have had from other companies.”

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Posted 7 years ago

“Cheap, thank you for being cheaper then everyone else.”

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Posted 7 years ago

“A straightforward application process online.”

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Posted 7 years ago

“By far the cheapest Home and Cotents insurance available for the amount of cover I needed. Legal assistance and emergency helpline both included at no extra cost. I was a little concerned about purchasing it because some reviewers found it difficult online and had to call. I had no such problem but I did pay up in full. I have only given 4 stars because you only know how good insurance company's are when you have to make a claim.”

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Posted 7 years ago

“Your phone contact was very helpful and knowledgeable.”

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Posted 7 years ago

“Efficient and reasonably priced policy. The lady on the phone was very friendly”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,279 reviews