Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,279 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,279 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No none sense sale pitches. Clear policy coverage and a good price”

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Posted 7 years ago

“Value for money and good comnication”

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Posted 7 years ago

“Best price plus extras thrown in for free”

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Posted 7 years ago

“good value policy friendly staff”

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Posted 7 years ago

“The service was really good, and it was my experience to have dealings with two of your associates. The first was Sam Fuller and the policy number was 05444000226209, but after checking the details from the emails sent I decided to change some things. I called up the following day, and the associate that dealt with me that day was Sanjay and previous policy was cancelled, and new policy 05444000226325 was assigned. Both associates were very professional and answered any questions that I had.”

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Posted 7 years ago

“took out this policy for contents and buildings because the premium was very good. it got even better. the legal and emerg was included free for the first year. i have never claimed but nice to know it was there in case of an emergency.”

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Posted 7 years ago

“Friendly, helpful and reasonable”

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Posted 7 years ago

“Good quote with emergency home cover for free”

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Posted 7 years ago

“Very good so far.”

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Posted 7 years ago

“Paperwork was on time and detailed. Call centre staff were efficient and polite. Policy detail was clear even though not entirely matching our requirements. Would use again if the circumstances allowed.”

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Posted 7 years ago

“Quite happy disappointed to find home emergency taken off this year and having to pay extra”

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Posted 7 years ago

“There was no delay in renewing my policy and I have not received any unwanted phone calls.”

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Posted 7 years ago

“Good renewal price & comprehensive cover”

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Posted 7 years ago

“Very extensive and comprehensive range of additional cover provided as part of the overall package.”

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Posted 7 years ago

“Good policy”

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Posted 7 years ago

“PRICE AND OPTIONS”

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Posted 7 years ago

“Price and options”

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Posted 7 years ago

“Clear answers to questions”

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Posted 7 years ago

“Easy to use and lots of options to change things (eg excess amount) even at the last minute to see how it effects the price. Price is good and level of cover excellent.”

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Posted 7 years ago

“Very quick process to get a quotation. The policy is very clear and covers all requirements. Well worth considering.”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,279 reviews