Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,277 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,277 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Clear advice. Great price”

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Posted 7 years ago

“Good customer service representative on the phone.”

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Posted 7 years ago

“Complete ease of understanding and everything made simple.”

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Posted 7 years ago

“Very efficient.”

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Posted 7 years ago

“The gentleman that dealt with the questions side of the application was very helpful and friendly. Documents were all emailed to us very quickly to enable us to make sure we had all the information to hand. I hope they are as efficient should we ever need to make a claim.”

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Posted 7 years ago

“Gave a fair quote compared with others but still find the Terms and Conditions unclear”

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Posted 7 years ago

“It was the best value quote for what I needed”

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Posted 7 years ago

“Taking out the policy was very easy and communication has been clear. I have not had a claim so have no real experience.”

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Posted 7 years ago

“very easy, helpful and a super low quote.”

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Posted 7 years ago

“Happy with the cover and contents of the policy take out”

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Posted 7 years ago

“I was able to taylor the policy to our specific needs. The cost overall was very good compared with my previous insurer who increase the cover cost by 10% per annum. I now pay less than the original cover cost two years ago. I did not give it 5 Stars, as I do not know if cover will increase significantly on renewal. Nor do I now how this Company will perform should we ever make a claim.”

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Posted 7 years ago

“Rang to see if you could beat the price I had found elsewhere and you did so staying for another year :)”

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Posted 7 years ago

“The member of staff who I dealt with was very helpful and gave clear information regarding the insurance policy”

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Posted 7 years ago

“Cheaper than previously quoted by other companies”

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Posted 7 years ago

“Easy to use and very quick”

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Posted 7 years ago

“when i spoke with them to cancel my policy they were able to reduce it down”

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Posted 7 years ago

“They were able to reduce the renewal fee for my home insurance.”

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Posted 7 years ago

“Its a very good price for home insurance”

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Posted 7 years ago

“very competitive and seem to tick all the boxes as far as customer service and value is concerned”

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Posted 7 years ago

“Renewed with Policy Expert as they offer very good price and the staff I dealt with were all friendly and efficient.”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,277 reviews