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Policy Expert Reviews

4.7 Rating 20,278 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,278 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easy to process the policy. Had to ring up to query a few things, customer support was spot on. Friendly and helpful.
Helpful Report
Posted 7 years ago
Took out policy on line, which was simple and quick. So far there has not been any negative issues, however, I guess the proof of a good insurance company is when/if you need to make a claim. That's when I an accurate review can be given, however, lets hope I don't need to make a claim in the next 12 months.
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Posted 7 years ago
The small rise in the cost of the insurance
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Posted 7 years ago
Good price and extra benefits added.
Helpful Report
Posted 7 years ago
It is a good policy and well organised with excellent response when making a claim. HOwever, the cost is relatively uncompetitive.
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Posted 7 years ago
Easy to understand literature and a straightforwards process to purchase home insurance.
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Posted 7 years ago
Clear, precise and polite
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Posted 7 years ago
gENERALLY HELPFUL AND POLITE AND READY TO ANSWER QUESTIONS WITHOUT BEING PATRONIZIN.
Helpful Report
Posted 7 years ago
Covers more foe less
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Posted 7 years ago
Handled very professionally
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Posted 7 years ago
Really easy to get a quote, transparent and competitive.
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Posted 7 years ago
All booked online and trouble free.
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Posted 7 years ago
Renewal seamlessly dealt with at a competitive price, couldn't ask for me!
Helpful Report
Posted 7 years ago
It was renewed at a reasonable price and took away the stress of searching for a new quote. Thanks
Helpful Report
Posted 7 years ago
It was renewed at a reasonable price and took away the stress of searching for a new quote. Thanks
Helpful Report
Posted 7 years ago
The cover offered and the premium. The customer service adviser was clear to understand and very easy to talk to.
Helpful Report
Posted 7 years ago
The price was right and rep was very informative and knowledgeable
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Posted 7 years ago
improved on last years quote when contacted.
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Posted 7 years ago
Easy and straight forward to get a quote, all set up online. Will use again.
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Posted 7 years ago
Policy offerered all that my previous policy with another well known company did but was £40 cheaper.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,278 reviews