Login
Start Free Trial Are you a business? Click Here

Policy Expert Reviews

4.7 Rating 20,277 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,277 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Convenient and fast to buy.
Helpful Report
Posted 7 years ago
Prompt,no fuss and good value.
Helpful Report
Posted 7 years ago
price and customer service
Helpful Report
Posted 7 years ago
Agent listened and explained things clearly. Didn't go on and on either Waiting for paperwork now
Helpful Report
Posted 7 years ago
I phoned to cancel my policy as I had obtained a better quote but was happy with the service and my quote was reduced accordingly
Helpful Report
Posted 7 years ago
Great service but i do wish insurance companies would give bonus points towards discounts to retain custom of customers that don't claim
Helpful Report
Posted 7 years ago
Cheap but comprehensive quote
Helpful Report
Posted 7 years ago
Completed application on line , each fill form , clear language efficient website and cashback too , what more could I want
Helpful Report
Posted 7 years ago
Helpful and friendly service
Helpful Report
Posted 7 years ago
Very helpful during phone contact. Staff seem very friendly and competent. No hesitation in using Policy Expert again.
Helpful Report
Posted 7 years ago
continue to provide home insurance at a reasonable cost.
Helpful Report
Posted 7 years ago
Very helpful agent
Helpful Report
Posted 7 years ago
Very helpful agent
Helpful Report
Posted 7 years ago
Great service ????
Helpful Report
Posted 7 years ago
Good price
Helpful Report
Posted 7 years ago
Their quote for our buildings and contents insurance was the cheapest around, as as comprehensive as any other options. Applying for it online was very straightforward.
Helpful Report
Posted 7 years ago
cheap price
Helpful Report
Posted 7 years ago
IN ADDITION TO REASONABLE PREMIUM, THE SALES PROCESS WAS SMOOTH AND THE REPRESENTATIVE WAS COURTEOUS AND KNOWLEDGEABLE.
Helpful Report
Posted 7 years ago
They are very friendly and personable yet efficient on the phone - they sent me emails and postal correspondence when they said they would and the price seems to be good value for money for the insurance cover provided
Helpful Report
Posted 7 years ago
Easy to renew. Good value for money.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,277 reviews