Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have only just joined and was worried about using the computer, but the young lady put my mind at rest straight away by sending by post instead. Thank you so much for your help, most appreciated.”

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Posted 2 years ago

“Brilliant”

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Posted 2 years ago

“very competitive price”

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Posted 2 years ago

“Easy to get a quote, great price, whats not to like?”

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Posted 2 years ago

“Very good price is good no hassel customer services very good”

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Posted 2 years ago

“I have been using Policy Expert for several years now. Simple easy process. Non nonsense.”

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Posted 2 years ago

“Great company with great prices”

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Posted 2 years ago

“Great easy to use brilliant cover lots of benefits too!”

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Posted 2 years ago

“Great customer service. Very efficient and understanding.”

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Posted 2 years ago

“Good and fair price for home insurance. Bought through a work scheme so also saved a few quid there!”

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Posted 2 years ago

“Good price, all my paperwork came through straight away and setting up an account was easy!”

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Posted 2 years ago

“I currently have my car and home insurance with policy expert and they have been great prices for both would definitely recommend to a friend”

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Posted 2 years ago

“Found the information and process of changing to Policy Expert clear and straightforward”

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Posted 2 years ago

“Your renew quote is up by nearly a half,although I have never claimed. Contacting you by telephone purely plays me the same tune over and over again.”

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Posted 2 years ago

Hello David, Thank you for taking the time to leave us your review. You may experience a rise in premiums when it's time to renew your policy, even if everything in your application remains the same. In the ever-changing insurance industry, it's best to shop around to ensure you get the best price and cover for your needs. We understand that you've already spoken with our renewals team and would like to thank you for renewing your policy with us for a further year. Should you wish to discuss things further or if there's anything else we can help you with, please get in touch at homereviews@policyexpert.co.uk. Thanks, Nisha

Posted 2 years ago

“Very good value for money compared to a lot of other insurers.”

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Posted 2 years ago

“Fantastic value for your money, website quotation system is easy to navigate.”

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Posted 2 years ago

“Easy to use, clear information”

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Posted 2 years ago

“I was looking for a reasonable quote and Policy Expert made one covering all that I needed for house buildings and home insurance. It was quick to apply and fill in the necessary details.”

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Posted 2 years ago

“having set up a home insurance policy with you I have now been refused insurance on my newly purchased new car. Having been given no reason although my wife and I both have an unblemished driving record we are seniors so maybe it is age discrimination !!!”

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Posted 2 years ago

Hello, Thanks for taking the time to leave us your review. Unfortunately, we’ve been unable to locate your policy with the details provided. To allow us to help, please can you send your policy details to motorreviews@policyexpert.co.uk. Thanks, Amy

Posted 2 years ago

“Easy to set up and very friendly and knowledgeable staff”

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Posted 2 years ago

Policy Expert is rated 4.7 based on 20,405 reviews