Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to use, clear information”

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Posted 2 years ago

“I was looking for a reasonable quote and Policy Expert made one covering all that I needed for house buildings and home insurance. It was quick to apply and fill in the necessary details.”

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Posted 2 years ago

“having set up a home insurance policy with you I have now been refused insurance on my newly purchased new car. Having been given no reason although my wife and I both have an unblemished driving record we are seniors so maybe it is age discrimination !!!”

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Posted 2 years ago

Hello, Thanks for taking the time to leave us your review. Unfortunately, we’ve been unable to locate your policy with the details provided. To allow us to help, please can you send your policy details to motorreviews@policyexpert.co.uk. Thanks, Amy

Posted 2 years ago

“Easy to set up and very friendly and knowledgeable staff”

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Posted 2 years ago

“Easily accessible information and access to website,very straightforward to use”

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Posted 2 years ago

“Staff were very helpful and efficient dealing with queries. Great value as well!”

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Posted 2 years ago

“Excellence service”

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Posted 2 years ago

“Excellence service”

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Posted 2 years ago

“Really easy to buy the home ins policy and understand!”

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Posted 2 years ago

“Changed to Policy Expert. My previous insurer could not compete price wise for comparative cover.”

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Posted 2 years ago

“Easy to navigate website.”

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Posted 2 years ago

“It was simply and easy to follow gave various options of what extras were available to you. Really easy and quick”

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Posted 2 years ago

“Quick and easy. Will recommend”

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Posted 2 years ago

“Straightforward website. Clearly laid out policy. Very good price. Reassuring emails.”

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Posted 2 years ago

“Brilliant service quick and easy to complete”

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Posted 2 years ago

“Stefan was great to deal with when price had risen from last year. He managed to get a higher level of cover for around same price as previous year. Very pleased”

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Posted 2 years ago

“Switching was relatively painless and all documentation is available in paperless form and easily copied to file. This was also good value for money. I hope it remains so at renewal as my greatest disappointment is that previous companies invariably hike the renewal price by at least 100% despite a promise by the industry to offer the same to old customers as new.”

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Posted 2 years ago

“Really pleased with the efficiency of the company and the helpful manner of it's online representative. Pleasure to do business with you !!!”

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Posted 2 years ago

“Very clear policies with excellent prices. Clear details about different types of policies and excellent that options such as legal cover and home emergency cover come as standard without extra charge. Very clear and simple process throughout.”

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Posted 2 years ago

“Answered the phone quickly and posted my policy documents as requested”

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Posted 2 years ago

Policy Expert is rated 4.7 based on 20,409 reviews