Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,405 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,405 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Tell us how Policy Expert made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily accessible information and access to website,very straightforward to use”

Helpful Report

Posted 2 years ago

“Staff were very helpful and efficient dealing with queries. Great value as well!”

Helpful Report

Posted 2 years ago

“Excellence service”

Helpful Report

Posted 2 years ago

“Excellence service”

Helpful Report

Posted 2 years ago

“Really easy to buy the home ins policy and understand!”

Helpful Report

Posted 2 years ago

“Changed to Policy Expert. My previous insurer could not compete price wise for comparative cover.”

Helpful Report

Posted 2 years ago

“Easy to navigate website.”

Helpful Report

Posted 2 years ago

“It was simply and easy to follow gave various options of what extras were available to you. Really easy and quick”

Helpful Report

Posted 2 years ago

“Quick and easy. Will recommend”

Helpful Report

Posted 2 years ago

“Straightforward website. Clearly laid out policy. Very good price. Reassuring emails.”

Helpful Report

Posted 2 years ago

“Brilliant service quick and easy to complete”

Helpful Report

Posted 2 years ago

“Stefan was great to deal with when price had risen from last year. He managed to get a higher level of cover for around same price as previous year. Very pleased”

Helpful Report

Posted 2 years ago

“Switching was relatively painless and all documentation is available in paperless form and easily copied to file. This was also good value for money. I hope it remains so at renewal as my greatest disappointment is that previous companies invariably hike the renewal price by at least 100% despite a promise by the industry to offer the same to old customers as new.”

Helpful Report

Posted 2 years ago

“Really pleased with the efficiency of the company and the helpful manner of it's online representative. Pleasure to do business with you !!!”

Helpful Report

Posted 2 years ago

“Very clear policies with excellent prices. Clear details about different types of policies and excellent that options such as legal cover and home emergency cover come as standard without extra charge. Very clear and simple process throughout.”

Helpful Report

Posted 2 years ago

“Answered the phone quickly and posted my policy documents as requested”

Helpful Report

Posted 2 years ago

“Really competitive pricing and fantastic customer service. I moved and when calling to find out my options they were really polite, friendly, helpful and direct, clear and to the point which is exactly what you need any time you call but especially when you have the time xtra stress of moving. I had my insurance at my old house with policy expert and and my new policy with them too. Thank you and keep up the great work. Terrific example of how customer service should be.”

Helpful Report

Posted 2 years ago

“Website was easy to navigate and policy options were easy to understand and choose from.”

Helpful Report

Posted 2 years ago

“Seems to cover all the home insurance requirements . East to understand form to fill in Secure web site . Sensible premium .”

Helpful Report

Posted 2 years ago

“Recently I renewed my house and contents insurance and your team were very helpful. Thankyou Ken Armstrong”

Helpful Report

Posted 2 years ago

Policy Expert is rated 4.7 based on 20,405 reviews