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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Very good friendly help on the phone
Helpful Report
Posted 7 years ago
Ease of use of the website
Helpful Report
Posted 7 years ago
Quick response and way to renew
Helpful Report
Posted 7 years ago
Fair renewal price that included all the cover I needed.
Helpful Report
Posted 7 years ago
I saved money!
Helpful Report
Posted 7 years ago
Good communications.
Helpful Report
Posted 7 years ago
Efficient service
Helpful Report
Posted 7 years ago
It's a standard cover policy that is reasonable priced and covers all that I want it too. Without going up every year and that's got to be a bonus
Helpful Report
Posted 7 years ago
Great service. Prompt response and good prices.
Helpful Report
Posted 7 years ago
price + cover
Helpful Report
Posted 7 years ago
So far so good, much cheaper than my existing provider for exactly the same policy details. I cannot comment on claims yet though since I have not made one.
Helpful Report
Posted 7 years ago
Simple renewal with not a huge price increase although I did notice the policy changed with legal expenses removed.
Helpful Report
Posted 7 years ago
Quick and easy quotes.
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Posted 7 years ago
Quick easy service. Clear information and policy.
Helpful Report
Posted 7 years ago
I was able to get my policy started without any hassle, and without too much complication.
Helpful Report
Posted 7 years ago
Been with policy expert for a few years now and never had any issues. they recently matched a quote from another supplier, bit disappointed that they couldn’t have gave me that price for being a loyal customer in the first instance.
Helpful Report
Posted 7 years ago
Very pleased with the quoted figure for our home insurance
Helpful Report
Posted 7 years ago
It was prepared early everything OK 🆗 signed sealed and sent
Helpful Report
Posted 7 years ago
Very friendly and efficient sales person.
Helpful Report
Posted 7 years ago
Over all good, been for few years with policy expert.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews