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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Simple straightforward insurance
Helpful Report
Posted 7 years ago
I got a renewal reminder in plenty of time to do a review of the market, which I did, only to find that your quote is very good in comparison to most, so I am happy that I renewed the policy.
Helpful Report
Posted 7 years ago
Helpful and friendly people to speak to.
Helpful Report
Posted 7 years ago
Easy to renew, staff a bit robotic though
Helpful Report
Posted 7 years ago
Very easy to take the policy, simple and user friendly website. Will see how the other services go along the course of the year.
Helpful Report
Posted 7 years ago
Good clear communication, price and customer service
Helpful Report
Posted 7 years ago
Good price!
Helpful Report
Posted 7 years ago
It was easy to get insurance sorted
Helpful Report
Posted 7 years ago
Matched a quote
Helpful Report
Posted 7 years ago
Easy to complete.
Helpful Report
Posted 7 years ago
Easy to use
Helpful Report
Posted 7 years ago
Online service very east to sort
Helpful Report
Posted 7 years ago
Easy to order, no hassle and all information send via email swiftly! Great so far.
Helpful Report
Posted 7 years ago
Good quote and took the time to explain everything fully.
Helpful Report
Posted 7 years ago
Good price and free home emergency cover but call staff not very helpful
Helpful Report
Posted 7 years ago
Clear and concise ,friendly ,believable?
Helpful Report
Posted 7 years ago
Easy to renew, emails sent keeping you updated. Thank you
Helpful Report
Posted 7 years ago
the policy included legal expenses which other policies within the same price level didn't.
Helpful Report
Posted 7 years ago
Good value for money and covered me for what I needed.
Helpful Report
Posted 7 years ago
You provided a competitive quote and made it easy to complete the purchase.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews