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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easy and simple application, correspondence arrived swiftly, no hassle service.
Helpful Report
Posted 7 years ago
They obtained the best price in an efficient time - easy to use
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Posted 7 years ago
Good price. Good coverage. Removal of home emergency as standard and expensive replacement option precludes a full 5 stars but still good value.
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Posted 7 years ago
good price, fast staaff
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Posted 7 years ago
Good customer service and very competitive quote.
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Posted 7 years ago
Sorted my renewal quickly, documents dispatched quickly. Thankfully we have never had to claim so I cant comment on how efficient they would be if needed.
Helpful Report
Posted 7 years ago
Reasonably price policy, that met my needs to cover the buildings and contents cover for my property.
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Posted 7 years ago
Everything was smoothly done no hassle what so ever! Great customer service!
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Posted 7 years ago
Lower the price by phone, good explanation, courteous, honest.
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Posted 7 years ago
It was ok
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Posted 7 years ago
I had a query about not receiving my documents on renewal and when I mailed your team I received a prompt response with the ability to reset password and to be able to access the documents. Thanks.
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Posted 7 years ago
The policy was easy to register for and was a competitive price.
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Posted 7 years ago
A fully comprehensive policy at a reasonable price.
Helpful Report
Posted 7 years ago
A fully inclusive policy which together with a reasonable price.
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Posted 7 years ago
All inclusive price
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Posted 7 years ago
NO NONSENSE VALUE FOR MONEY POLICY
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Posted 7 years ago
the cost of home insurance compared favourably with other quotes
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Posted 7 years ago
Always supply a competitive quote. Happy with communication and responses.
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Posted 7 years ago
Good price and policy. Good customer service team
Helpful Report
Posted 7 years ago
Good value
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews