Login
Start Free Trial Are you a business? Click Here

Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Really easy to answer the questions for a quote .
Helpful Report
Posted 7 years ago
Good price and customer service were very helpful
Helpful Report
Posted 7 years ago
Changed my policy over no quibble
Helpful Report
Posted 7 years ago
The price quoted was the lowest and best cover i found
Helpful Report
Posted 7 years ago
Got it at last year price
Helpful Report
Posted 7 years ago
Matched last years quote
Helpful Report
Posted 7 years ago
Very fair prices
Helpful Report
Posted 7 years ago
This is the 3rd year I have been with Policy Expert and for the same cover as previous years I have had a very good deal. I would recommend them highly.
Helpful Report
Posted 7 years ago
Everything was efficient and easy.
Helpful Report
Posted 7 years ago
Went through everything and explained as he went along
Helpful Report
Posted 7 years ago
Ease of use value for money . Hopefully I will never have to use it
Helpful Report
Posted 7 years ago
Easy to compete
Helpful Report
Posted 7 years ago
Appears to be a good service
Helpful Report
Posted 7 years ago
They put my insurance down in price and added a piece more to it and I got s good servics
Helpful Report
Posted 7 years ago
My enquiry was dealt with efficiently and correctly.
Helpful Report
Posted 7 years ago
By providing a renewal quote which was not too expensive compared to others on the market. Too often, renewals quote take advantage of existing customers by providing excessively high quotes.
Helpful Report
Posted 7 years ago
The gentleman on the phone was very helpful and tried his best to get me the best deal. However I do think loyal customers should be rewarded and I am still not sure why insurance always goes up every year even if you haven’t claimed.
Helpful Report
Posted 7 years ago
Good value for money
Helpful Report
Posted 7 years ago
Easy to complete the online details and I followed up with a call query which the staff member dealt with and we completed the policy together and got everything paid.
Helpful Report
Posted 7 years ago
the price was right and the site was easy.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews