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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Good value for money - check terms and conditions thoroughly though Easy to set up policy
Helpful Report
Posted 7 years ago
Simple and straight forward transaction from start to finish. Hope I don’t find a need to claim, but if I do I hope the process will be a similar experience.
Helpful Report
Posted 7 years ago
Excellent staff. Knowledgeable and helpful.
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Posted 7 years ago
No pestering phone calls, Friendly updates and emails for review
Helpful Report
Posted 7 years ago
They made my policy renewal so much easier than having to trawl the internet and they even gave me a better deal than the previous year! Very happy
Helpful Report
Posted 7 years ago
The price was cheaper and online service was simple and quick.
Helpful Report
Posted 7 years ago
Good communication and on the ball.
Helpful Report
Posted 7 years ago
my renewal went up by £10 not much but still cheaper than the rest
Helpful Report
Posted 7 years ago
Very helpful phone line when I renewed my house insurance. Gave me a good deal this time as I have been with them 5 years - below last year’s premium. I was ready to move but staying one more year.
Helpful Report
Posted 7 years ago
Cheapest deal for home insurance!
Helpful Report
Posted 7 years ago
Website easy to use to buy insurance
Helpful Report
Posted 7 years ago
I was able to discuss the future policy on the telephone without the usual press button 1/2/3/4 etc followed by music for half an hour. Being able to talk to a real person very quickly when phoning is very important so thankyou
Helpful Report
Posted 7 years ago
I was pleased to find a policy with Legal Expenses and Home Emergency cover included in the quotation price.
Helpful Report
Posted 7 years ago
Renewed by phone operator very helpful and very pleasant.
Helpful Report
Posted 7 years ago
By being a much cheaper product than the company I was already with!
Helpful Report
Posted 7 years ago
Offered a good quote for home insurance.
Helpful Report
Posted 7 years ago
Great price comparison compared to our previous home insurance, easy to purchase over the internet
Helpful Report
Posted 7 years ago
Easy to set up my buildings and contents insurance online. Offer through TopCashback means I get an extra bonus too!
Helpful Report
Posted 7 years ago
Much cheaper than Halifax
Helpful Report
Posted 7 years ago
Very easy to fill in the forms and up and insured in no time
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews