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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
I felt at ease when I renewed my policy on the telephone, the staff are helpful and polite, I would recommend the company to others.
Helpful Report
Posted 7 years ago
Easy policy to understand.does what we need at a good price.
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Posted 7 years ago
There was not a large increase in my premium after a year.
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Posted 7 years ago
Easy explanation of policy details and easy to set up and pay by direct debit.
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Posted 7 years ago
Did an online quote and called them to check on a couple of things were very helpful.
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Posted 7 years ago
Lowered the price to my other quote
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Posted 7 years ago
I WILL TELL YOU HOW GOOD YOU ARE AFTER A CLAIM! AS YOU HAVN'T DONE MUCH YET BUT TAKE MY MONEY!
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Posted 7 years ago
Good on the phone and called back when asked to. Would like to see an 0800 free call number as the main contact as this does have an influence on which company I deal with.
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Posted 7 years ago
Simple quick process
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Posted 7 years ago
competitive prices
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Posted 7 years ago
Much cheaper quote. Cheaper than renewal by £60
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Posted 7 years ago
Good price very helpful and polite person on the phone
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Posted 7 years ago
Good price. Nice polite staff on the phone
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Posted 7 years ago
The extras at no extra cost, easy to use
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Posted 7 years ago
Friendly staff. Good prices.
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Posted 7 years ago
Sensible price
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Posted 7 years ago
easy to deal with on line
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Posted 7 years ago
Great price !
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Posted 7 years ago
Easy to renew and with a great price.
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Posted 7 years ago
Cheap and clear
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews