Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,241 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,241 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff, able to better the price. Good price for the year”

Helpful Report

Posted 7 years ago

“By listening to me when they auto renewed my policy 4 days before it was due for renewal! I then had the opportunity to compare, which had been my intention.”

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Posted 7 years ago

“Quick and easy renew and competitive renewal quote”

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Posted 7 years ago

“Prompt and helpful reminder about the renewal, including the summary of cover, thank you!”

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Posted 7 years ago

“Simple and easy to use”

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Posted 7 years ago

“convenient”

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Posted 7 years ago

“this year i was expecting a big increase as with other insurances but i was surprised hence why i stayed with you, thank you”

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Posted 7 years ago

“I had received a more competitive quote elsewhere so phoned up to cancel my policy, but they were able to knock £30 off my previous quote,which was still £10 more than the more competitive quote, but for the hassle it was worth, I decided to stay with Policy Expert. It just makes you wonder how much these companies make if people don’t challenge their quotes, if they can all of a sudden knock money off policies?!”

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Posted 7 years ago

“Helpful and friendly staff”

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Posted 7 years ago

“A very competitive premium but, as with all companies, a long winded telephone conversation.”

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Posted 7 years ago

“Quick and easy process and one of the cheapest quotes on the internet”

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Posted 7 years ago

“My home insurance cost me a lot of lessons policy expert. However the excess is slightly higher”

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Posted 7 years ago

“It was very clear online. I called to add on to the policy and I was not on hold for 30 minutes. Everything was clear and concise and the representative was pleasant and helpful.”

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Posted 7 years ago

“Good price and clear website”

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Posted 7 years ago

“Initially more expensive but reinstated options from last year and reduced premium to match comparative sites with no loss of benefits so I renewed for a second year.”

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Posted 7 years ago

“Just taken out home insurance with Policy Expert the price and level of cover you get has made us change from our current provider. Our current provider supplied us with a renewal quote of £200 but with Policy Expert we are saving £80 which is a saving that we could not miss out on.”

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Posted 7 years ago

“Really quick and easy and saved money on my renewal.”

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Posted 7 years ago

“The operator I spoke to was polite, informative and very helpful.”

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Posted 7 years ago

“Quick & easy process to transfer to new policy.”

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Posted 7 years ago

“easy to sort out”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,241 reviews