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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
efficient and prompt and brought my renewal to the same price as last year
Helpful Report
Posted 7 years ago
I liked the price
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Posted 7 years ago
My home Insurance policy with Policy Expert is to start for the first time in 4 days. I trust all will be satisfactory to enable me to advance my given star rating to 5 in the next review.
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Posted 7 years ago
Confident in using policy Expert. Allowed time to speak to me with ease
Helpful Report
Posted 7 years ago
Straight to the point with no fuss and no hard sell!
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Posted 7 years ago
Easy rapid service.
Helpful Report
Posted 7 years ago
Quick and simple to take out.
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Posted 7 years ago
Easy to renew
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Posted 7 years ago
Good service. Renewal was competitive, roughly £15-£20 more than a new policy which thought wasn't too bad.
Helpful Report
Posted 7 years ago
Didn't put our renewal price massively. Answered the phone fairly quickly. Helpful friendly person on the phone
Helpful Report
Posted 7 years ago
Very thorough, going through all the options and steps and explaning along the way. Although I renewed it was no problem making additional adjustments to fit my needs, ie bicycle cover away from home for 2 x bikes, name changes etc.. Very friendly and good quote prices as well
Helpful Report
Posted 7 years ago
Helpful , understand needs and keep to their word regards price freeze
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Posted 7 years ago
Pleased with price and quick sending of documentation
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Posted 7 years ago
It made buying insurance easy. Everything was clearly set out
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Posted 7 years ago
Quick and easy to purchsae
Helpful Report
Posted 7 years ago
Quick easy website sensible questions to come up with a competitive house insurance quote very easy to set up!!!!
Helpful Report
Posted 7 years ago
Good comprehensive cover and price. Matched lower price I’d found
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Posted 7 years ago
price was good. cover was good also. website was simple to use.
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Posted 7 years ago
Easy no hassle and reasonable pricing
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Posted 7 years ago
Answered all my questions very well made me certain I had the right l bel of cover... this is my third consecutive year of cover so must be happy
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews