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Policy Expert Reviews

4.7 Rating 20,242 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,242 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Competitive price for cover required for house insurance
Helpful Report
Posted 7 years ago
I am very happy with the service, I get enough details and promotions but not to much where it becomes a hindrance. No complaints about policy Expert and would recommend to friends and family.
Helpful Report
Posted 7 years ago
I am a new customer so customer service over the telephone was good so I have rated 4 due to being new
Helpful Report
Posted 7 years ago
Gave me another year of home cover
Helpful Report
Posted 7 years ago
Simple and quick no fuss form to fill and job done. Proof of pudding is in the eating so I cannot comment on whether the claims process is as good
Helpful Report
Posted 7 years ago
Great customer service.
Helpful Report
Posted 7 years ago
The cover is good and the premium very reasonable
Helpful Report
Posted 7 years ago
A really competitive qoute and excellent customer service when renewing. Not had to make a claim (fortunately) but confident I have got the right amount of cover after discussing it with a friendly agent.
Helpful Report
Posted 7 years ago
Good price and easy
Helpful Report
Posted 7 years ago
I phoned with a query ref my renewed and they were most helpful resulting in a reduced premium.
Helpful Report
Posted 7 years ago
Couldn’t beat the quote and level of cover provided.
Helpful Report
Posted 7 years ago
Renewal price was better than other quotes
Helpful Report
Posted 7 years ago
Filling in the required details was a straightforward matter and the quotation I received beat that of my current insurer and with better cover.
Helpful Report
Posted 7 years ago
cheap cover and easy to apply
Helpful Report
Posted 7 years ago
A good price. Any think I didn't like was that for accidental damage you have no choice but to have a £250 excess. Wish you could reduce that. But happy with cycle insurance and business equipment cover.
Helpful Report
Posted 7 years ago
Quick and easy renewal. Best price compared to other companies.
Helpful Report
Posted 7 years ago
mmmmmmmmmmmm
Helpful Report
Posted 7 years ago
First of all they didn't make me happy because my premium jumped 18%. Threatening to leave they adjusted the price to an acceptable renewal level.
Helpful Report
Posted 7 years ago
price good service great
Helpful Report
Posted 7 years ago
I have had no problems. Everything was straight forward and easy.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,242 reviews