Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,244 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,244 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still a good price from last year”

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Posted 7 years ago

“Good premium and cover, I hope that in the event of a claim the service is as good.”

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Posted 7 years ago

“Hopefully when in need the service we’ll be scound to none.”

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Posted 7 years ago

“Helpful, professional telephone call”

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Posted 7 years ago

“Value of money”

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Posted 7 years ago

“Happy with the ease of renewal service”

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Posted 7 years ago

“Seems to be a good level of cover”

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Posted 7 years ago

“Very easy to use”

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Posted 7 years ago

“Very reasonable quote and way to use website”

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Posted 7 years ago

“Policy covered everything we needed for house and contents at a very reasonable price and no hassle”

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Posted 7 years ago

“Always helpful and good cover for the price. Just a pity you have to haggle at renewal for best price!”

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Posted 7 years ago

“Easy to use internet service meant that within 10 mins of looking for the right home insurance, I’d selected, checked, filled in and paid for it all in one easy to use form Really pleased 😀”

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Posted 7 years ago

“Got quote which was more than last years price. Rang up got last years price and same conditions so was happy. Don’t put price up and more customers will stay with you.”

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Posted 7 years ago

“Very simple to complete required information. Policies were then available straight away. Very competitive price.”

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Posted 7 years ago

“I have renewed several times now with Policy Expert. They seem to get the balance right between a competitive price, good personal service (NOT just web based support like some companies are going) and a comprehensive product. :-)”

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Posted 7 years ago

“I telephone and talked with a very helpful friendly professional agent. I am now paying less than half of what I used to pay for the insurance of my 2 cars!!!!”

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Posted 7 years ago

“They lowered the amount I was quoted which is always a nice surprise”

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Posted 7 years ago

“Customer Service was brilliant”

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Posted 7 years ago

“Good price and quick to set up 👍”

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Posted 7 years ago

“received a flyer re house and contents insurance and as i had also spoken to a representative and there was a difference of £20 in his quote he checked with his manager who gave us the lower quote which we accepted”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,244 reviews