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Policy Expert Reviews

4.7 Rating 20,253 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,253 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Easyto follow website. Easy application process and competitive rates. Policy documents easy to access.
Helpful Report
Posted 7 years ago
Easy to set up, great price for home insurance.
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Posted 7 years ago
Everything I need was included
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Posted 7 years ago
Simple, straightforward service. Good value cover
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Posted 7 years ago
It was very easy and quick to change to policy expert
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Posted 7 years ago
Competitive price and easy to renew
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Posted 7 years ago
It was easy to select and pay on line I have not used them for a claim so not sure about that as yet.
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Posted 7 years ago
Representative was very proficient and polite.
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Posted 7 years ago
Very easy instructions to follow, hassle free.
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Posted 7 years ago
Clear policy wording
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Posted 7 years ago
Good renewal price
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Posted 7 years ago
Very polite and professional. Policy very competatively priced.
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Posted 7 years ago
They were able to give me a more competitive renewal price.
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Posted 7 years ago
Friendly service
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Posted 7 years ago
It took a telephone call to get a quote that was competitive with one I had obtained from a comparison site. Why the competitive quote can't be given in the first place in the renewal documentation I am at a loss to understand.
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Posted 7 years ago
Easy process. Competitive pricing for great cover.
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Posted 7 years ago
Costumer sevice was very good
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Posted 7 years ago
So far no issues, straight forward process when signing up. Will see what the end product is when I need them.
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Posted 7 years ago
Very competent & helpful call centre operatives and easy to negotiate amendments to policy and further discounts. Quite competitive pricing, although every insurer will try it on to some extent at renewal time. Some confusion about most recent renewal seems to have been sorted out without excessive fuss.
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Posted 7 years ago
i paid less than last year
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,253 reviews