Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,255 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No routine hike in premium (typical of other insurance companies I've used in recent years) and efficient service.”

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Posted 7 years ago

“Very understanding”

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Posted 7 years ago

“Efficient service”

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Posted 7 years ago

“No claims have been made under the policy so I can not comment on that aspect. However, all areas of renewal have been easy and prices competitive”

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Posted 7 years ago

“Quick and easy.”

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Posted 7 years ago

“did an online comparison of main insurers PE were virtually the cheapest of the "more well known" brands why bother to change for £2 - 3 less?”

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Posted 7 years ago

“Value for money was a great deal that covered everything I was looking for.”

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Posted 7 years ago

“Good cover for a very good price”

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Posted 7 years ago

“Quick, easy and cheapest quote. Very happy”

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Posted 7 years ago

“meets the cover I need at a reasonable price!”

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Posted 7 years ago

“saved us £150 off our renewal quote, and we got a better deal on top.”

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Posted 7 years ago

“the offer on and their products service”

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Posted 7 years ago

“Affordable policies and value for money.”

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Posted 7 years ago

“easy to navigate and complete the information regarding my home insurance. Competitive price too”

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Posted 7 years ago

“Great value and easy to purchase”

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Posted 7 years ago

“How come you are unable to negotiate your renewal via online chat? Why do I need to call? Seems strange in this day of age. Other then that company seems ok”

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Posted 7 years ago

“First took out a Home Insurance Policy with Policy Expert nearly a year ago. It was pretty straightforward and done fairly quickly over the phone and at a competitive price. My policy is now approaching renewal & I contacted them again for a renewal quotation. Policy Expert again offered me a very competitive renewal quotation that included Home Emergency Cover & Legal Expenses. Their telephone operators that I have spoken to have all been very helpful & polite. Also, if you move home during the term of the policy, they will cancel your existing policy with no early cancellation fee and refund a pro rata amount of your policy, provided you take out a policy with them of your new property. Other companies will charge you an administration fee when you move house!”

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Posted 7 years ago

“Clear information and ease of use.”

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Posted 7 years ago

“Quick and simple renewal process. Competitive quote”

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Posted 7 years ago

“Cheap & fast confirmation email”

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Posted 7 years ago

Policy Expert is rated 4.7 based on 20,255 reviews