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Policy Expert Reviews

4.7 Rating 20,241 Reviews
96 %
of reviewers recommend Policy Expert
4.7
Based on 20,241 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Policy Expert Reviews

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

Write Your review

Policy Expert 5 star review on 8th April 2025
Ron C
Policy Expert 5 star review on 26th January 2025
Anonymous
Policy Expert 5 star review on 13th February 2023
Ewa
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 29th January 2023
Paul I
Policy Expert 5 star review on 8th December 2022
Kirsty
Policy Expert 5 star review on 25th November 2022
Rebecca
17
Anonymous
Anonymous  // 01/01/2019
Auto renew was helpful, could have saved about £7 by shopping around but sometimes time is more precious.
Helpful Report
Posted 7 years ago
Competetive price
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Posted 7 years ago
Very reasonable fees and easy to arrange and so far everything has been straightforward
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Posted 7 years ago
Easy to use website , good value.
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Posted 7 years ago
I am with Policy Expert for the last 3 years. Service is excellent and their rates are very good as I checked with other providers as well and I am happy with Policy Experts' renewal price and I am still with them.
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Posted 7 years ago
Simple no hassle
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Posted 7 years ago
Very happy with your service
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Posted 7 years ago
Renewal...
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Posted 7 years ago
Very competitive price for what I needed.
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Posted 7 years ago
No problem renewing our home insurance policy
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Posted 7 years ago
No price increase in fact my renewal price was less than previous costs
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Posted 7 years ago
Ease of transaction and good value for money.
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Posted 7 years ago
Cheapest price in the market.
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Posted 7 years ago
The renewal process is quick and easy and without any major price hikes from the year before. Good service.
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Posted 7 years ago
Reviewed the policy, gave a better price overall over the phone
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Posted 7 years ago
Very easy to use service
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Posted 7 years ago
Customer service was quite helpful
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Posted 7 years ago
good price for cover, helpful customer service and renewal reminder
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Posted 7 years ago
Helpful sales man. Haven’t had to make a claim so not sure how good they are about that. Their excesses seem high to me and vary with the type of claim which isn’t very fair.
Helpful Report
Posted 7 years ago
Everything explained by e-mail. Price near enough the same as the previous year so no hesitation in renewing.
Helpful Report
Posted 7 years ago
Policy Expert is rated 4.7 based on 20,241 reviews